Cheryl Kieliszewski is a research scientist at IBM Research – Almaden. She has over 15 years of research and applied human factors engineering experience, has been the technical assistant to the Almaden vice president and lab director, managed a team focused on the design and implementation of advanced analytics for improved business intelligence and, most recently, is part of a team creating of a platform to couple heterogeneous models through data exchange. Dr. Kieliszewski received her Ph.D. from Virginia Tech in Industrial and Systems Engineering and is co-editor of the Handbook of Service Science.

Education

Doctor of Philosophy (December 2005) Virginia Polytechnic Institute and State University, Blacksburg, Virginia; Department of Industrial and Systems Engineering; Dissertation: Twisted Metal: An Investigation into Observable Factors that Lead to Critical Traffic Events

Master of Science (May 1996) Virginia Polytechnic Institute and State University, Blacksburg, Virginia; Department of Housing, Interior Design, and Resource Management; Thesis: Relamping hotel guestrooms to decrease operating costs

Bachelor of Science (December 1989) University of Wisconsin - Stevens Point, Stevens Point, Wisconsin; Division of Fashion and Interior Design

Experience

• Research Scientist (January 2005 to Present)
• Manager, Business Analytics Services (January 2009 to January 2011)
• Technical Assistant to Almaden Research Center Vice President (March 2008 to January 2009)
• Human Factors Engineer (November 2000 to January 2005)

Virginia Tech Transportation Institute (VTTI) (October 1996 to November 2000)

• Senior Research Assistant (January 1999 to November 2000)
• Research Assistant (October 1996 to January 1999)