Heiko Ludwig is a Research Staff Member and Manager with IBM’s Almaden Research Center in San Jose, CA. Leading the Platform and Mobile Research group, Heiko is currently working on topics related to Platform as a Service (PaaS) as well as mobile applications. He is also interested in effective ways to create service provider applications, incuding SLA management and data-sharing between providers and customers. This work contributes to various IBM lines of business such as the Cloud (CMS, Bluemix) offerings, its technology services organization, as well as the Watson Group.
Throughout his career he was mostly dealing with the issues of scaling of systems and systems that cross organizational boundaries. Both are technically challenging topics that evolve over time with the platforms we use and the applications we like to run on, from B2B applications on the early Internet to issues of mobile systems using the Cloud - IaaS or PaaS. How to build systems and services that scale? How to monitor, manage performance and manage SLAs of these systems effectively. How to reach over organizational boundaries, e.g., connecting processes of different providers, in a robust and secure way.
Heiko published more than 100 refereed articles, conference papers, and book chapters as well as technical reports. He is a managing editor of the International Journal of Cooperative Information Systems. He is an associated editor of two other journals, and served on about 150 program committees of conferences and workshops in the field, co-organizing workshops and serving as PC Co-Chair and General Co-Chair on a number of conferences. He serves regularly on PhD Committees of leading universities and gives lectures in master and PhD classes on numerous occasions. He also gave a number of keynote speeches at conferences and workshops in the field. Heiko served as a project reviewer of EU IST program and national research funding programs. He represented IBM in the OGF GRAAP working group, publishing the WS-Agreement standard.
Prior to the Alamaden Research Center, Heiko held different positions at IBM in the TJ Watson Research Center, the Zurich Research Laboratory, and IBM’s South American Delivery Centers in Argentina and Brazil. He holds a Master's (Diplom) degree and a PhD in information systems (Wirtschaftsinformatik) from Otto-Friedrich University Bamberg, Germany.