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Cognitive User Experience Lab Cambridge Publications



2015

Inferring Employee Engagement from Social Media
N. Sadat Shami, Michael Muller, Aditya Pal, Mikhil Masli, Werner Geyer
Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems, 2015

Maintenance of Nucleosomal Balance in cis by Conserved AAA-ATPase Yta7
Laura M Lombardi, Matthew D Davis, Jasper Rine
Genetics 199(1), 105--116, Genetics Society of America, 2015


2014

Geographical and organizational distances in enterprise crowdfunding
Michael Muller, Werner Geyer, Todd Soule, John Wafer
Proceedings of the 17th ACM conference on Computer supported cooperative work \& social computing, pp. 778--789, 2014

What motivates members to contribute to enterprise online communities?
Kate Ehrlich, Michael Muller, Tara Matthews, Ido Guy, Inbal Ronen
Proceedings of the companion publication of the 17th ACM conference on Computer supported cooperative work \& social computing, pp. 149--152, 2014


CHI 2039: speculative research visions
Eric PS Baumer, June Ahn, Mei Bie, Elizabeth M Bonsignore, Ahmet B\"or\"utecene, O\u{g}uz Turan Buruk, Tamara Clegg, Allison Druin, Florian Echtler, Dan Gruen, others
CHI'14 Extended Abstracts on Human Factors in Computing Systems, pp. 761--770, 2014


The communication patterns of technical leaders: impact on product development team performance
Kate Ehrlich, Marcelo Cataldo
Proceedings of the 17th ACM conference on Computer supported cooperative work \& social computing, pp. 733--744, 2014

Crowdfunding: an emerging field of research
Elizabeth M Gerber, Michael Muller, Rick Wash, Lilly C Irani, Amanda Williams, Elizabeth F Churchill
Proceedings of the extended abstracts of the 32nd annual ACM conference on Human factors in computing systems, pp. 1093--1098, 2014

Understanding employee social media chatter with enterprise social pulse
N. Sadat Shami, Jiang Yang, Laura Panc, Casey Dugan, Tristan Ratchford, Jamie C Rasmussen, Yannick M Assogba, Tal Steier, Todd Soule, Stela Lupushor, Werner Geyer, Ido Guy, Jonathan Ferrar
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing, pp. 379--392, 2014

The sixth ACM RecSys workshop on recommender systems and the social web
Dietmar Jannach, Jill Freyne, Werner Geyer, Ido Guy, Andreas Hotho, Bamshad Mobasher
Proceedings of the 8th ACM Conference on Recommender systems, pp. 395--395, 2014

Social recommender system tutorial
Ido Guy, Werner Geyer
Proceedings of the 8th ACM Conference on Recommender systems, pp. 403--404, 2014


2013

CommunityCompare: Visually Comparing Communities for Online Community Leaders in the Enterprise
Anbang Xu, Jilin Chen, Tara Matthews, Michael Muller, Hernan Badenes
Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI), pp. 523--532, 2013

Crowdfunding inside the enterprise: employee-initiatives for innovation and collaboration
Michael Muller, Werner Geyer, Todd Soule, Steven Daniels, Li-Te Cheng
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, pp. 503--512, 2013

Community insights: helping community leaders enhance the value of enterprise online communities
Tara Matthews, Steve Whittaker, Hernan Badenes, Barton A Smith, Michael Muller, Kate Ehrlich, Michelle X Zhou, Tessa Lau
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, pp. 513--522, 2013

Reports on the Workshops Held at the Sixth International AAAI Conference on Weblogs and Social Media.
Daniel Archambault, Ruben Bouwmeester, Cosmin Cabulea, Elizabeth M Daly, Giusy Di Lorenzo, Maarten de Rijke, Martin Harrigan, Eser Kandogan, Michael Muller, Mor Naaman, others
AI Magazine 34(1), 101, 2013

I need someone to help!: a taxonomy of helper-finding activities in the enterprise
Svetlana Yarosh, Tara Matthews, Michelle Zhou, Kate Ehrlich
Proceedings of the 2013 conference on Computer supported cooperative work, pp. 1375--1386

The effect of relational and team characteristics on individual performance: A social network perspective
Inga Carboni, Kate Ehrlich
Human Resource Management 52(4), 511--535, Wiley Online Library, 2013

Experiments on Motivational Feedback for Crowdsourced Workers.
Tak Yeon Lee, Casey Dugan, Werner Geyer, Tristan Ratchford, Jamie C Rasmussen, N. Sadat Shami, Stela Lupushor
Proceedings of the 7th International AAAI Conference on Weblogs and Social Media (ICWSM 2013), AAAI Publications

The fifth ACM RecSys workshop on recommender systems and the social web
Bamshad Mobasher, Dietmar Jannach, Werner Geyer, Jill Freyne, Andreas Hotho, Sarabjot Singh Anand, Ido Guy
Proceedings of the 7th ACM conference on Recommender systems, pp. 477--478, 2013


2012


All-for-one and one-for-all?: a multi-level analysis of communication patterns and individual performance in geographically distributed software development
K Ehrlich, M Cataldo
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work, pp. 945--954

Beyond Discussions: Designing for Sociability and Structure
K Ehrlich, S Rohall, S Ross, D Gruen, T Ratchford, J Patterson, H Takagi, T Ishihara, A Kosugi
CSCW'12 Workshop on Collective Intelligence as Community Discourse and Action, 2012

Diversity among enterprise online communities: collaborating, teaming, and innovating through social media
Michael Muller, Kate Ehrlich, Tara Matthews, Adam Perer, Inbal Ronen, Ido Guy
Proceedings of the 2012 ACM annual conference on Human Factors in Computing Systems, pp. 2815--2824

The impact of communication structure on new product development outcomes
Marcelo Cataldo, Kate Ehrlich
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, pp. 3081--3090, 2012

Next steps for value sensitive design
Alan Borning, Michael Muller
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, pp. 1125--1134, 2012

Lurking as personal trait or situational disposition: lurking and contributing in enterprise social media
Michael Muller
Proceedings of the ACM 2012 conference on computer supported cooperative work, pp. 253--256

I'd never get out of this!? $%# office: redesigning time management for the enterprise
C. Dugan, W. Geyer, M. Muller, A.N. Valente, K. James, S. Levy, L.T. Cheng, E. Daly, B. Brownholtz
Proceedings of the 2012 ACM annual conference on Human Factors in Computing Systems, pp. 1755--1764

MoCoMapps: mobile collaborative map-based applications
Susanne Hupfer, Michael Muller, Stephen Levy, Daniel Gruen, Andrew Sempere, Steven Ross, Reid Priedhorsky
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work Companion, pp. 43--44

4th ACM RecSys workshop on recommender systems and the social web.
Bamshad Mobasher, Dietmar Jannach, Werner Geyer, Andreas Hotho
RecSys, pp. 345--346, 2012


2011

Social Lens: Personalization Around User Defined Collections for Filtering Enterprise Message Streams
E.M. Daly, M. Muller, D.R. Millen, L. Gou
Fifth International AAAI Conference on Weblogs and Social Media, 2011

Circles of Crowdsourcing: The Social Organization of Participatory Sensing
M. Muller, S. Hupfer, S. Levy, D. Gruen, A. Sempere, R. Priedhorsky
Science, 2011

Feminism asks the Who Questions in HCI
M Muller
Interacting with Computers, Elsevier, 2011

Appropriation of Social Software in Organizations
Michael Muller
Human Computer Interaction Consortium HCIC 2011, Human Computer Interaction Consortium

Just a click away: Social search and metadata in predicting file discovery
N. Sadat Shami, Michael Muller, David R Millen
International Conference on Weblogs and Social Media 2011, AAAI

Guest Editors' Introduction: Special Section on the Socio-Technical Environment of Software Development Projects
M Cataldo, K Ehrlich, A Mockus
IEEE Transactions on Software Engineering 37(3), 305--306, IEEE Computer Society, 2011

Browse and Discover: Social File Sharing in the Enterprise
N. Sadat Shami, Michael J Muller, David R Millen
Proceedings of the ACM Conference on Computer Supported Cooperative Work (CSCW) 2011, pp. 295--304, ACM Press


Taking advice from intelligent systems: the double-edged sword of explanations
K. Ehrlich, S. Kirk, J. Patterson, J. Rasmussen, S. Ross, D. Gruen
Proceedings of the 16th international conference on Intelligent user interfaces, pp. 125--134, 2011

Just a Click Away: Social Search and Metadata in Predicting File Discovery.
N. Sadat Shami, Michael J Muller, David R Millen
Proceedings of the 5th International AAAI Conference on Weblogs and Social Media (ICWSM 2011), AAAI Publications

The impact of the structure of communication patterns in global software development: An empirical analysis of a project using agile methods
Marcelo Cataldo, Kate Ehrlich
Institute for Software Research, Carnegie Mellon University, 2011


Guest Editors' Introduction: Special Section on the Socio-Technical Environment of Software Development Projects
Audris Mockus, Marcelo Cataldo, Kate Ehrlich
IEEE Transactions on Software Engineering 37(3), 0305--306, IEEE Computer Society, 2011

Effective event discovery: using location and social information for scoping event recommendations
Elizabeth M. Daly, Werner Geyer
RecSys '11: Proceedings of the fifth ACM conference on Recommender systems, pp. 277--280, 2011

An open, social microcalender for the enterprise: timely?
Werner Geyer, Casey Dugan, Beth Brownholtz, Mikhil Masli, Elizabeth Daly, David R Millen
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, pp. 247--256, 2011

The design and usage of tentative events for time-based social coordination in the enterprise
Mikhil Masli, Werner Geyer, Casey Dugan, Beth Brownholtz
Proceedings of the 20th international conference on World wide web, pp. 765--774, 2011



2010

Microblogging inside and outside the workplace
Kate Ehrlich, N. Sadat Shami
Proceedings of the 4th International AAAI Conference on Weblogs and Social Media (ICWSM 2010), AAAI Publications

The impact of awareness and accessibility on expertise retrieval: A multilevel network perspective
Y C Yuan, I Carboni, K Ehrlich
Journal of the American Society for Information Science and Technology 61(4), 700--714, John Wiley \& Sons, 2010

Supporting enterprise stakeholders in software projects
C. Williams, P. Wagstrom, K. Ehrlich, D. Gabriel, T. Klinger, J. Martino, P. Tarr
Proceedings of the 2010 ICSE Workshop on Cooperative and Human Aspects of Software Engineering, pp. 109--112

The impact of affective relationships and awareness on expertise retrieval: A multilevel network perspective on transactive memory theory
C. Yuan, I. Carboni, K. Ehrlich
Academy of Management, 2010

Building healthy teams
K. Ehrlich, I. Blum, I.Carboni
The Organizational Network Fieldbook: Best Practices, Techniques and Exercises to Drive Organizational Innovation and Performance, Jossey-Bass, 2010

Inspired by the audience: a topic suggestion system for blog writers and readers
Werner Geyer, Casey Dugan
Proceedings of the 2010 ACM conference on Computer supported cooperative work, pp. 237--240

2nd workshop on recommender systems and the social web
Werner Geyer, Jill Freyne, Bamshad Mobasher, Sarabjot Singha Anand, Casey Dugan
Proceedings of the fourth ACM conference on Recommender systems, pp. 379--380, 2010

The network effects of recommending social connections
E M Daly, W Geyer, D R Millen
Proceedings of the fourth ACM conference on Recommender systems, pp. 301--304, 2010

“How Incredibly Awesome!”-Click Here to Read More
Hyung-il Ahn, Werner Geyer, Casey Dugan, David R Millen
Fourth International AAAI Conference on Weblogs and Social Media, 2010

Social networking feeds: recommending items of interest
J Freyne, S Berkovsky, E M Daly, W Geyer
Proceedings of the fourth ACM conference on Recommender systems, pp. 277--280, 2010

Lessons learned from blog muse: audience-based inspiration for bloggers
C Dugan, W Geyer, D R Millen
Proceedings of the 28th international conference on Human factors in computing systems, pp. 1965--1974, 2010

Patterns of usage in an enterprise file-sharing service: publicizing, discovering, and telling the news
Muller, M., Millen, D. R., and Feinberg, J.
Proceedings of the 28th international Conference on Human Factors in Computing Systems (Atlanta, Georgia, USA, April 10 - 15, 2010). CHI '10, pp. 763--766

Grounded Theory Method
Michael Muller
Human Computer Interaction Consortium HCIC 2010, Human Computer Interaction Consortium

Workshop report from Web2SE: first workshop on web 2.0 for software engineering
C Treude, M A Storey, K Ehrlich, A Deursen van
ACM SIGSOFT Software Engineering Notes 35(5), 45--50, ACM, 2010

We are all lurkers: consuming behaviors among authors and readers in an enterprise file-sharing service
Michael Muller, N. Sadat Shami, David Millen, Jonathan Feinberg
Proceedings of the 16th ACM International Conference on Supporting Group Work (GROUP), pp. 201--210, ACM Press, 2010

Nimble Cybersecurity Incident Management through Visualization and Defensible Recommendations
J. Rasmussen, K. Ehrlich, S. Ross, S. Kirk, D. Gruen, J.Patterson
VizSec, pp. 102--113, ACM, 2010
Abstract

Grounded theory method in HCI and CSCW
Michael J Muller, Sandra Kogan
Cambridge: IBM Center for Social Software, 1--46, 2010

Web2se: First workshop on web 2.0 for software engineering
Christoph Treude, Margaret-Anne Storey, Kate Ehrlich, Arie van Deursen
Proceedings of the 32nd ACM/IEEE International Conference on Software Engineering-Volume 2, pp. 457--458, 2010

THE IMPACT OF AFFECTIVE RELATIONSHIPS AND AWARENESS ON EXPERTISE RETRIEVAL: A MULTILEVEL NETWORK PERSPECTIVE ON TRANSACTIVE MEMORY THEORY.
Y CONNIE YUAN, INGA CARBONI, KATE EHRLICH
Academy of Management Proceedings, pp. 1--6, 2010

Social networking feeds: recommending items of interest
Jill Freyne, Shlomo Berkovsky, Elizabeth M. Daly, Werner Geyer
RecSys '10: Proceedings of the fourth ACM conference on Recommender systems, pp. 277--280, ACM, 2010
Abstract

The Network Effects of Recommending Social Connections
Elizabeth M. Daly, Werner Geyer, David R. Millen
Winner of Best Short Paper Award RecSys '10: Proceedings of the fourth ACM conference on Recommender systems, pp. 301--304, ACM, 2010
Abstract

Lessons Learned from Blog Muse: Audience-based Inspiration for Bloggers
C Dugan, W Geyer, D R Millen
Proceedings of the 28th international Conference on Human Factors in Computing Systems (Atlanta, Georgia, USA, April 10 - 15, 2010). CHI '10, pp. 17--18


Recommender Systems and the Social Web
Werner Geyer, Jill Freyne, Bamshad Mobasher, Sarabjot Singh Anand, Casey Dugan
2nd workshop on recommender systems and the social web, Proceedings of the fourth ACM conference on Recommender systems (RecSys, 10), pp. 379--380, 2010


2009

Return On Contribution (ROC): A metric for enterprise social software
Muller, M.J., Freyne, J., Dugan, C., Millen, D.R., & Thom-Santelli, J.
ECSCW, European Conference on Computer-Supported Collaborative Work, pp. 143-150, Springer-Verlag, 2009

Information curators in an enterprise file-sharing service
Muller, M.J., Millen, D.R., & Feinberg, J.
ECSCW 2009, European Computer Supported Cooperative Work, pp. 403-410, Springer-Verlag

How software developers use tagging to support reminding and refinding
M A Storey, J Ryall, J Singer, D Myers, L T Cheng, M Muller
Software Engineering, IEEE Transactions on 35(4), 470--483, IEEE, 2009

Make new friends, but keep the old: recommending people on social networking sites
J. Chen, W. Geyer, C. Dugan, M. Muller, I. Guy
Proceedings of the 27th international conference on Human factors in computing systems, pp. 201--210, 2009

Make new friends, but keep the old
J Chen, W Geyer, C Dugan, M Muller, I Guy
Recommending people on social networking sites. In CHI9, 201--210, 2009

Make new friends, but keep the old: recommending people on social networking sites
J Chen, W Geyer, C Dugan, M Muller, I Guy
Proceedings of the 27th international conference on Human factors in computing systems, pp. 201--210, 2009

People sensemaking and relationship building on an enterprise social network site
Joan Morris DiMicco, Werner Geyer, David R Millen, Casey Dugan, Beth Brownholtz
System Sciences, 2009. HICSS'09. 42nd Hawaii International Conference on, pp. 1--10

Increasing engagement through early recommender intervention
J Freyne, M Jacovi, I Guy, W Geyer
Proceedings of the third ACM conference on Recommender systems, pp. 85--92, 2009

Understanding the Benefits of Social Networking within the Workplace
Joan DiMicco, Werner Geyer, Casey Dugan
Cambridge University, Cambridge, MA, 2009

Workshop on recommender systems and the social web
Dietmar Jannach, Werner Geyer, Casey Dugan, Jill Freyne, Sarabjot Singh Anand, Bamshad Mobasher, Alfred Kobsa
Proceedings of the third ACM conference on Recommender systems, pp. 421--422, 2009

Recommender Systems \& the Social Web
D Jannach, W Geyer, J Freyne, S S Anand, C Dugan, B Mobasher, A Kobsa
2009 - cs.uni-dortmund.de

Personalized retrieval in social bookmarking
S Bateman, M J Muller, J Freyne
Proceedings of the ACM 2009 international conference on Supporting group work, pp. 91--94

I. Wagner, H. Tellioglu, E. Balka, C. Simone, and L Ciolfi (eds.). ECSCW'09: Proceedings of the 11 th European Conference on Computer Supported Cooperative Work, 7-11 September 2009, Vienna, Austria{\copyright} Springer 2009
M J Muller, J Freyne, C Dugan, D R Millen, J Thom-Santelli
ECSCW 2009: Proceedings of the 11th European Conference on Computer Supported Cooperative Work, 7-11 September 2009, Vienna, Austria, pp. 143

Making sense of strangers' expertise from signals in digital artifacts
N. Sadat Shami, Kate Ehrlich, Geri Gay, Jeffrey T. Hancock
Proceedings of the 27th international conference on Human factors in computing systems (CHI 2009), pp. 69--78, ACM Press

Increasing engagement through early recommender intervention
Jill Freyne, Michal Jacovi, Ido Guy, Werner Geyer
Proceedings of the third ACM conference on Recommender systems, pp. 85--92, 2009

Recommender Systems \& the Social Web
Dietmar Jannach, Werner Geyer, Jill Freyne, Sarabjot Singh Anand, Casey Dugan, Bamshad Mobasher, Alfred Kobsa
Proceedings of the 2009 ACM Conference on Recommender Systems, RecSys, pp. 23--25

I. Wagner, H. Tellioglu, E. Balka, C. Simone, and L Ciolfi (eds.). ECSCW'09: Proceedings of the 11 th European Conference on Computer Supported Cooperative Work, 7-11 September 2009, Vienna, Austria\copyright Springer 2009
Michael J Muller, Jill Freyne, Casey Dugan, David R Millen, Jennifer Thom-Santelli
ECSCW 2009: Proceedings of the 11th European Conference on Computer Supported Cooperative Work, 7-11 September 2009, Vienna, Austria, pp. 143


2008

It's all 'about you': diversity in online profiles
C Dugan, W Geyer, M Muller, J DiMicco, B Brownholtz, D R Millen
Proceedings of the ACM 2008 conference on Computer supported cooperative work, pp. 703--706

Results from deploying a participation incentive mechanism within the enterprise
Rosta Farzan, Joan M DiMicco, David R Millen, Casey Dugan, Werner Geyer, Elizabeth A Brownholtz
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, pp. 563--572, 2008

Motivations for social networking at work
Joan DiMicco, David R Millen, Werner Geyer, Casey Dugan, Beth Brownholtz, Michael Muller
Proceedings of the 2008 ACM conference on Computer supported cooperative work, pp. 711--720

Use and reuse of shared lists as a social content type
Werner Geyer, Casey Dugan, Joan DiMicco, David R Millen, Beth Brownholtz, Michael Muller
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, pp. 1545--1554, 2008

Recommending topics for self-descriptions in online user profiles
Werner Geyer, Casey Dugan, David R Millen, Michael Muller, Jill Freyne
Proceedings of the 2008 ACM conference on Recommender systems, pp. 59--66

Automatically finding and recommending resources to support knowledge workers' activities
Jianqiang Shen, Werner Geyer, Michael Muller, Casey Dugan, Beth Brownholtz, David R Millen
Proceedings of the 13th international conference on Intelligent user interfaces, pp. 207--216, 2008

The Trade-Offs of Blending Synchronous and Asynchronous Communication Services to Support Contextual Collaboration
W Geyer, R S Silva Filho, B Brownholtz, D F Redmiles
Journal of Universal Computer Science 14(1), 4--26, 2008

Tag-based filtering for personalized bookmark recommendations
Pavan Kumar Vatturi, Werner Geyer, Casey Dugan, Michael Muller, Beth Brownholtz
Proceedings of the 17th ACM conference on Information and knowledge management, pp. 1395--1396, 2008

Social tagging roles: publishers, evangelists, leaders
J Thom-Santelli, M J Muller, D R Millen
Proceeding of the twenty-sixth annual SIGCHI conference on Human factors in computing systems, pp. 1041--1044, ACM New York, NY, USA, 2008

Smallblue: People mining for expertise search
C Y Lin, K Ehrlich, V Griffiths-Fisher, C Desforges
IEEE MULTIMEDIA, 78--84, Published by the IEEE Computer Society, 2008

Pick me!: link selection in expertise search results
N. Sadat Shami, Kate Ehrlich, David Millen
Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI 2008), pp. 1089--1092, ACM Press

Searching for expertise
Kate Ehrlich, N. Sadat Shami
Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI 2008), pp. 1093--1096, ACM Press

Ensemble: a recommendation tool for promoting communication in software teams
P.F. Xiang, A.T.T. Ying, P. Cheng, Y.B. Dang, K. Ehrlich, M.E. Helander, P.M. Matchen, A. Empere, P.L. Tarr, C. Williams, others
Proceedings of the 2008 international workshop on Recommendation systems for software engineering, pp. 1--1, ACM

Jazz as a research platform: experience from the Software Development Governance Group at IBM Research
Xiang, P. F. and Ying, A. T. T. and Cheng, P. and Dang, Y. B. and Ehrlich, K. and Helander, M. E. and Matchen, P. M. and Empere, A. and Tarr, P. L. and Williams, C. and Yang, S. X.
First International Workshop on Infrastructure for Research in Collaborative Software Engineering (IRCoSE) at FSE, 2008

An analysis of congruence gaps and their effect on distributed software development
K. Ehrlich, M. Helander, G. Valetto, S. Davies, C. Williams
Proceedings of the 1st International Workshop on Socio-Technical Congruence, 2008

The essential role of mental models in HCI: Card, Moran and Newell
K. Ehrlich
T. Erickson and D. McDonald (Eds.) HCI Remixed., MIT Press, 2008

Managing Collaboration at the Point of Execution: Improving Team Effectiveness with a Network Perspective
R. Cross, K. Ehrlich, R. Dawson, J. Helferich
Caliornia Management Review, 2008

Many hands make light work: The role of a core-periphery structure in team communication.
K. Ehrlich, I. Carboni
Academy of Management, 2008

Tag-based filtering for personalized bookmark recommendations
P K Vatturi, W Geyer, C Dugan, M Muller, B Brownholtz
Proceeding of the 17th ACM conference on Information and knowledge management, pp. 1395--1396, 2008

Research on the Use of Social Software in the Workplace
J M DiMicco, D R Millen, W Geyer, C Dugan,
Workshop on Social Networking in Organizations; Computer Supported Collaborative Work. San Diego, CA, USA, pp. 8--12, 2008

Recommending topics for self-descriptions in online user profiles
W Geyer, C Dugan, D R Millen, M Muller, J Freyne
Proceedings of the 2008 ACM conference on Recommender systems, pp. 59--66

Use and reuse of shared lists as a social content type
W Geyer, C Dugan, J DiMicco, D R Millen, B Brownholtz, M Muller
Proceeding of the twenty-sixth annual SIGCHI conference on Human factors in computing systems, pp. 1545--1554, 2008

When the Experiment is Over: Deploying an incentive system to all the users
R Farzan, J M DiMicco, D R Millen, B Brownholtz, W Geyer, C Dugan
Proceedings of the Symposium on Persuasive Technology, In conjunction with the AISB, 2008

The Trade-Offs of Blending Synchronous and Asynchronous Communication Services to Support Contextual Collaboration
W Geyer, R S Silva Filho, B Brownholtz, D F Redmiles
Journal of Universal Computer Science 14(1), 4--26, 2008


It's all'about you': diversity in online profiles
Casey Dugan, Werner Geyer, Michael Muller, Joan DiMicco, Beth Brownholtz, David R Millen
Proceedings of the 2008 ACM conference on Computer supported cooperative work, pp. 703--706

Measuring affect in HCI: going beyond the individual
N Sadat Shami, Jeffrey T Hancock, Christian Peter, Michael Muller, Regan Mandryk
CHI'08 Extended Abstracts on Human Factors in Computing Systems, pp. 3901--3904, 2008

Metrics for sensemaking in enterprise tag management
Michael J Muller, Casey Dugan, David R Millen
CHI 2008 Sensemaking Workshop, pp. 05--10

Enhanced professional networking and its impact on personal development and business success
J Chen, C-H Chen-Ritzo, CA Chess, K Ehrlich, M Eleftheriou, ME Helander, C Lasser, SC McAllister, SA Medeiros, K Penchuk, others
Women in Engineering ProActive Network, 2008

The Trade-Offs of Blending Synchronous and Asynchronous Communication Services to Support Contextual Collaboration.
Werner Geyer, Roberto Silveira Silva Filho, Beth Brownholtz, David F Redmiles
J. UCS 14(1), 4--26, 2008


2007

Socially augmenting employee profiles with people-tagging
S Farrell, T Lau, S Nusser, E Wilcox, M Muller
Proceedings of the 20th annual ACM symposium on User interface software and technology, pp. 100, 2007

Comparing tagging vocabularies among four enterprise tag-based services
M J Muller
Proceedings of the 2007 international ACM conference on Supporting group work, pp. 341--350

Getting our head in the clouds: toward evaluation studies of tagclouds
AW Rivadeneira, D.M. Gruen, M.J. Muller, D.R. Millen
Proceedings of the SIGCHI conference on Human factors in computing systems, pp. 995--998, 2007

Revisiting an ethnocritical approach to HCI: Verbal privilege and translation
M Muller
HCI Remixed: Reflections on Notable HCI Papers, 2007

How programmers can turn comments into waypoints for code navigation
M A Storey, L T Cheng, J Singer, M Muller, D Myers, J Ryall
Software Maintenance, 2007, pp. 265--274

Augmenting employee profiles with peopletagging
S Farrell, T Lau, MJ Muller, K Ehrlich
Submitted to CHI, 2007

The dogear game: a social bookmark recommender system
Casey Dugan, Michael Muller, David R Millen, Werner Geyer, Beth Brownholtz, Marty Moore
Proceedings of the 2007 international ACM conference on Supporting group work, pp. 387--390

Malibu personal productivity assistant
Werner Geyer, Beth Brownholtz, Michael Muller, Casey Dugan, Eric Wilcox, David R Millen
CHI'07 Extended Abstracts on Human Factors in Computing Systems, pp. 2375--2380, 2007


Predicting individual priorities of shared activities using support vector machines
Lida Li, Michael J Muller, Werner Geyer, Casey Dugan, Beth Brownholtz, David R Millen
Proceedings of the sixteenth ACM conference on Conference on information and knowledge management, pp. 515--524, 2007

Searching for experts in the enterprise: combining text and social network analysis
K Ehrlich, C Y Lin, V Griffiths-Fisher
Proceedings of the 2007 international ACM conference on Supporting group work, pp. 117--126

Using Software Repositories to Investigate Socio-technical Congruence in Development Projects
G. Valetto, M. Helander, K. Ehrlich, S. Chulani, M. Wegman, C. Williams
Fourth International Workshop on Mining Software Repositories (MSR'07:ICSE Workshops 2007), pp. 25-25

Seeing inside: Using social network analysis to understand patterns of collaboration and coordination in global software teams
K. Ehrlich, G. Valetto, M. Helander
International Conference on Global Software Engineering (ICGSE 2007), pp. 297-298

Out of sight but not out of mind?: Informal networks, communication and media use in global software teams
K T Chang, K Ehrlich
Proceedings of the 2007 conference of the center for advanced studies on Collaborative research, pp. 97

Taking a hit for the team: Differential effects of citizenship behavior on individual and team performance
I. Carboni, K. Ehrlich, T. Casciaro
Academy of Management, 2007

Tag-based metonymic search in an activity-centric aggregation service
C Dugan, M Muller, W Geyer, B Brownholtz, D Millen, E Wilcox
ECSCW 2007, 179--198, Springer

Tag-Based Metonymic Search in an
David R Millen, Eric Wilcox, Michael J Muller, Werner Geyer, Beth Brownholtz, Casey Dugan
ECSCW 2007: Proceedings of the 10th European Conference on Computer-Supported Cooperative Work, Limerick, Ireland, 24-28 September 2007, pp. 179



Collaborative activity management: organizing documents for collective action
M J Muller
Proceedings of the 25th annual ACM international conference on Design of communication, pp. 234--234, 2007

Home spirituality
M Muller
Conference on Human Factors in Computing Systems: Proceedings of the SIGCHI conference on Human factors in computing systems, 2007

The wisdom of my crowd: Motivation and audience in enterprise social tagging
Jennifer Thom-Santelli, Michael J Muller
Poster at GROUP, 2007



2006

FeedMe: a collaborative alert filtering system
S Sen, W Geyer, M Muller, M Moore, B Brownholtz, E Wilcox, D R Millen
Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work, pp. 89--98

Activity explorer: activity-centric collaboration from research to product
W Geyer, MJ Muller, MT Moore, E Wilcox, L T Cheng, B Brownholtz, C Hill, DR Millen
IBM Systems Journal 45(4), 713--738, IBM, 2006

Ethnographic study of collaborative knowledge work
SL Kogan, MJ Muller
IBM Systems Journal 45(4), 759--772, Citeseer, 2006

Business activity patterns: A new model for collaborative business applications
P. Moody, D. Gruen, M.J. Muller, J. Tang, T.P. Moran
IBM Systems Journal 45(4), 683--694, IBM, 2006

Putting personas to work
T Adlin, J Pruitt, K Goodwin, C Hynes, K McGrane, A Rosenstein, M J Muller
CHI'06 extended abstracts on Human factors in computing systems, pp. 16, 2006

Next generation activity-centric computing
Marty Moore, Miguel Estrada, Timothy Finley, Michael Muller, Werner Geyer
Proc. CSCW 2006

Business activities patterns: a new model for collaborative business applications
P Moody, D Gruen, MJ Muller, J Tang, TP Moran
IBM Systems Journal 45(4), 693--694, 2006

Activity management as a web service
Alex Cozzi, Stephen Farrell, T Lau, Barton A Smith, Clemens Drews, James Lin, Bob Stachel, Thomas P Moran
IBM Systems Journal 45(4), 695--712, IBM, 2006

Leveraging expertise in global software teams: Going outside boundaries
K Ehrlich, K Chang
International Conference on Global Software Engineering, 2006, pp. 149--158

Understanding the Trade-Offs of Blending Collaboration Services in Support of Contextual Collaboration
R Filho, W Geyer, B Brownholtz, D Redmiles
Groupware: Design, Implementation, and Use, 270--285, Springer, 2006

How much is shared in a shared activity
M J Muller, M Wu
The Proceedings of the CHI, 2006

Awareness in Activity-Centric Groupware Design
Stacey D Scott, Jakob E Bardram, Michael Muller, Bonnie Nardi, Thomas P Moran, Michael Wu
2006 - mit.edu

Social Tagging and Self-Tagging for Impression Management. 06-02
Michael J Muller, Kate Ehrlich, Stephen Farrell
IBM Watson Research Center, 2006


2005


It’s who you know
K Ehrlich, J Hernandez
IBM Think Research, 2005

Patterns of media use in an activity-centric collaborative environment
D R Millen, M J Muller, W Geyer, E Wilcox, B Brownholtz
Proceedings of the SIGCHI conference on Human factors in computing systems, pp. 879--888, 2005

Architectural Trade-Offs for Collaboration Services Supporting Contextual Collaboration-RC23756
RS Silva Filho, W Geyer, B Brownholtz, I Guy, DF Redmiles, DR Millen
IBM TJ Watson-Cambridge, Cambridge, MA, 2005

Towards a Smarter Meeting Record—Capture and Access of Meetings Revisited
W Geyer, H Richter, G D Abowd
Multimedia Tools and Applications 27(3), 393--410, Springer, 2005

Multiple Users’ Perspectives of Collaborative Activities in Complex Work
M J Muller, M Wu
Position paper at ECSCW 2005 workshop, Activity--From a Theoretical to a Computational Context

Quality, value (s) and choice: exploring deeper outcomes for HCI products
A Light, P J Wild, A Dearden, M J Muller
CHI'05 extended abstracts on Human factors in computing systems, pp. 2124--2125, 2005

Patterns of media use in an activity-centric collaborative environment
David R Millen, Michael J Muller, Werner Geyer, Eric Wilcox, Beth Brownholtz
Proceedings of the SIGCHI conference on Human factors in computing systems, pp. 879--888, 2005


2004

Consistency control for synchronous and asynchronous collaboration based on shared objects and activities
J Vogel, W Geyer, L T Cheng, M Muller
Computer Supported Cooperative Work (CSCW) 13(5), 573--602, Springer, 2004

Chat spaces
W Geyer, A J Witt, E Wilcox, M Muller, B Kerr, B Brownholtz, D R Millen
Proceedings of the 5th conference on Designing interactive systems: processes, practices, methods, and techniques, pp. 333--336, 2004

One-hundred days in an activity-centric collaboration environment based on shared objects
Michael J Muller, Werner Geyer, Beth Brownholtz, Eric Wilcox, David R Millen
Proceedings of the SIGCHI conference on Human factors in computing systems, pp. 375--382, 2004

Flash forums and forumReader: navigating a new kind of large-scale online discussion
Kushal Dave, Martin Wattenberg, Michael Muller
Proceedings of the 2004 ACM conference on Computer supported cooperative work, pp. 232--241, ACM
Abstract

Media Choices in an Activity-centric Collaborative Environment
DR Millen, M Muller, W Geyer, B Brownholtz, E Wilcox
Submitted to: ACM CSCW, Chicago, IL, USA, 2004

Explorations in an activity-centric collaboration environment
Beth Brownholtz, Werner Geyer, Michael J Muller, Eric Wilcox, David R Millen
CHI'04 Extended Abstracts on Human Factors in Computing Systems, pp. 767--768, 2004

Shared landmarks and articulation infrastructures in complex collaborative environments
MJ Muller, O Kuchinskaya, SO Minassian, J Tang, C Danis, C Zhao, B Harrison, TP Moran
Position paper in CSCW 2004 workshop: Exploring the role of information, information tools, and information environments in collaboration

One-hundred days in an activity-centric collaboration environment based on shared objects
M J Muller, W Geyer, B Brownholtz, E Wilcox, D R Millen
Proceedings of the SIGCHI conference on Human factors in computing systems, pp. 375--382, 2004

Explorations in an activity-centric collaboration environment
B Brownholtz, W Geyer, M J Muller, E Wilcox, D R Millen
CHI'04 extended abstracts on Human factors in computing systems, pp. 767--768, 2004


Multiple paradigms in affective computing
M Muller
Interacting with Computers 16(4), 759--768, Elsevier, 2004

Readness: a design exploration of personal document management in historical and collaborative context
M J Muller
CHI'04 extended abstracts on Human factors in computing systems, pp. 1564--1564, 2004



2003

Supporting activity-centric collaboration through peer-to-peer shared objects
W Geyer, J Vogel, L T Cheng, M Muller
Proceedings of the 2003 international ACM SIGGROUP conference on supporting group work, pp. 115--124, ACM

Introducing chat into business organizations: Toward an instant messaging maturity model
M J Muller, M E Raven, S Kogan, D R Millen, K Carey
Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work, pp. 50--57

Participatory design: the third space in HCI
M J Muller
Handbook of HCI, 1051--1068, 2003

Locating expertise: Design issues for an expertise locator system
K Ehrlich
Sharing Expertise-Beyond Knowledge Management, MIT Press, Cambridge, 137--158, 2003


2002

Understanding the benefit and costs of communities of practice
D R Millen, M A Fontaine, M J Muller
Communications of the ACM 45(4), 73, ACM, 2002

Design as a minority discipline in a software company: toward requirements for a community of practice
M J Muller, K Carey
Proceedings of the SIGCHI conference on Human factors in computing systems: Changing our world, changing ourselves, pp. 383--390, 2002

Focus groups in HCI: wealth of information or waste of resources?
S Rosenbaum, G Cockton, K Coyne, M Muller, T Rauch
Conference on Human Factors in Computing Systems, pp. 702--703, 2002


Enabling inter-company team collaboration
L Fuchs, W Geyer, H Richter, S Poltrock, T Frauenhofer, S Daijavad
Enabling Technologies: Infrastructure for Collaborative Enterprises, 2001, pp. 374--379, 2002

Integrating support for collaboration-unaware VRML models into cooperative applications
W Geyer, M Mauve
Multimedia Computing and Systems, 1999, pp. 655--660, 2002

Ubiquitous computing in education
M MAUVE, N SCHEELE, W GEYER, W EFFELSBERG
International conference on advances in communication and control, pp. 229--234, 2002

Usability in practice: alternatives to formative evaluations-evolution and revolution
J A Rohn, J Spool, M Ektare, S Koyani, M Muller, J G Redish
CHI'02 extended abstracts on Human factors in computing systems, pp. 891--897, 2002

Maturation of instant messaging: Savings, behaviors, social networks, and beliefs
M J Muller, M E Raven, S Kogan, D R Millen, K Carey
Poster at CSCW, Citeseer, 2002

What Kind of Work is HCI Work?
Allison Druin, Michael Muller, Tone Bratteteig, Bill Gaver, Bonnie John, Mary Beth Rettger
CHI'02 Extended Abstracts on Human Factors in Computing Systems, pp. 692--693, 2002

Workshop: Creating and refining knowledges, identities, and understandings in on-line communities
Michael J Muller, David R Millen
CHI'02 Extended Abstracts on Human Factors in Computing Systems, pp. 905--905, 2002

CoPlace Defined: A Service-Based View of Online Places
John Patterson, Li-Te Cheng, Werner Geyer
Technical Report, IBM Technical Report 02-08, 2002


2001

Computer-supported communities of practice
D R Millen, M J Muller
2nd ECSCW Workshop on Community Knowledge, pp. 16--20, 2001

Layered participatory analysis: New developments in the CARD technique
M J Muller
Proceedings of the SIGCHI conference on Human factors in computing systems, pp. 90--97, 2001

What makes a representative user representative? A Participatory Poster
M Muller, D R Millen, C Strohecker
Conference on Human Factors in Computing Systems, pp. 101--102, 2001

A participatory poster of participatory methods
M Muller
Conference on Human Factors in Computing Systems, pp. 99--100, 2001

Enhancing synchronous distance education with pervasive devices
M Mauve, N Scheele, W Geyer
Proceedings of Informatik, 1117--1122, Citeseer, 2001

A team collaboration space supporting capture and access of virtual meetings
W Geyer, H Richter, L Fuchs, T Frauenhofer, S Daijavad, S Poltrock
Proceedings of the 2001 International ACM SIGGROUP Conference on Supporting Group Work, pp. 188--196

Integrating meeting capture within a collaborative team environment
H Richter, G Abowd, W Geyer, L Fuchs, S Daijavad, S Poltrock
Ubicomp 2001: Ubiquitous Computing, pp. 123--138

TeamSpace: A collaborative workspace system supporting virtual meetings
W Geyer, H Richter, L Fuchs, T Frauenhofer, S Daijavad, S Poltrock
IBM Research Report, RC21961, 2001


2000

Electronic communities: Places and spaces, contents and boundaries
M J Muller, J Friedman
CHI'00 extended abstracts on Human factors in computing systems, pp. 373, 2000

Virtual Meeting Support in TeamSpace
W Geyer, S Daijavad, T Frauenhofer, H Richter, K Truong, L Fuchs, S Poltrock
ACM Conference on Computer-Supported Cooperative Work (CSCW'2000)

Social construction of knowledge and authority in business communities and organizations
M J Muller, D R Millen
Human Computer Interaction Consortium meeting, February, pp. 01--03, 2000



1999

Social and Computing Solutions for Voluntary Communities of Practice: Designing Community Space
M Muller, L Carotenuto, M Fontaine, J Friedman, H Newberg, M Simpson, J Slusher, K Stevenson
wetice, pp. 271, 1999


1997



1993

Taxonomy of PD Practicies: A brief Practioner’s guide
MJ Muller, DM White, EA Wildman
Communications of the ACM 36(4), 1993


1992

CSCW'92 demonstrations
M J Muller, A Salasoo
Proceedings of the 1992 ACM conference on Computer-supported cooperative work, pp. 14


1991

Panel: Participatory Design in Britain and North America: Responses to the" Scandinavian Challenge."
MJ Muller, JL Blomberg, KA Carter, EA Dykstra, J Greenbaum, K Halskov Madsen
Conference on human factors in computing systems (CHI), pp. 389--392, 1991


1989

Information retrieval using a hypertext-based help system
FR Campagnoni, K Ehrlich
ACM Transactions on Information Systems (TOIS) 7(3), 291, ACM, 1989


1988

Multifunctional cursor for direct manipulation user interfaces
M J Muller
Proceedings of the SIGCHI conference on Human factors in computing systems, pp. 89--94, 1988


1983

Cognitive strategies and looping constructs: an empirical study
E Soloway, J Bonar, K Ehrlich
Communications of the ACM 26(11), 860, ACM, 1983


Year Unknown

20008. Use and Reuse of Shared Lists as a Social Content Type
W Geyer, C Dugan, J DiMicco, DR Millen, B Brownholtz, M Muller
Proc. ACM CHI’08, 1545--1554

Turning Tags into Waypoints for Code Navigation
MA Storey, L Cheng, J Singer, M Muller, J Ryall, D Myers
Submitted to CHI7, 0

Social tagging and self-tagging for impression management
M J Muller, K Ehrlich, S Farrell
Technical Report, 0

Studying appropriation in activity-centric collaboration
M J Muller, S O Minassian, W Geyer, D R Millen, E Brownholtz, E Wilcox
international reports on socio-informatics, 63, Citeseer, 0

B. and Moore, M. 2007. The dogear game: a social bookmark recommender system
C Dugan, M Muller, DR Millen, W B Geyer
Proceedings of the 2007 international ACM conference on Conference on supporting group work

Personal Peer-to-Peer Collaboration Based on Shared Objects
W Geyer, J Vogel, L T Cheng, M Muller
Peer to Peer Computing: The Evolution of a Disruptive Technology, 0

Wildman, 17). and White D. Taxonomy of PD Practices A brief practitioner's guide
M Muller
Commun, ACM 36(4), 0

J, Wildman, DM and White, EA Taxonomy of participatory design practices: A participatory poster'
M Muller
Poster at CHI92, 0

Inside social network analysis
K Ehrlich, I Carboni
Collaborative User Experience Technical Report, 0

Making multimedia meeting records more meaningful
W Geyer, H Richter, G D Abowd
Proceedings of international conference on multimedia and expo, ICME, pp. 669--672, 0

Facilitating emerging collaboration through light-weight information sharing
W Geyer, L Cheng
Conference Supplement ACM CSCW 2002, pp. 16--20

Virtual Meeting Support in TeamSpace
I T J Watson, W Geyer, S Daijavad, T Frauenhofer, H Richter, K Truong, L Fuchs, S Poltrock
Citeseer, Citeseer, 0

Architectural Trade-Offs for Collaboration Services Supporting Contextual Collaboration
R S S Filho, W Geyer, B Brownholtz, I Guy, D F Redmiles, D R Millen
domino.watson.ibm.com, 0

Towards a Smarter Meeting Record
W Geyer, H Richter, G Abowd
cc.gatech.edu, 0

and Allison Druin," Participatory Design: The Third Space in HCI", IBM Research, and University of Maryland
Michael J Muller
Human-Computer Interaction Lab, Hornbake South Wing, College Park, MD20742

Patterns of Tag Usage in Enterprise Tagging Services: A Constraint on Exploratory Search?
Michael J Muller
ESI 2007, 13, Citeseer

Behavior Settings in Online Places
David R Millen, Michael Muller
DR Millen, M Muller, 0

The Essential Role of Mental Models in HCI. Cambridge, MA, USA: IBM Research Division, 2007
K EHRLICH
Technical Report, IBM Research Report, 0

Follow the Crowd
Tara Matthews, Almaden Steve Whittaker, Hernan Badenes, Almaden Barton Smith, Almaden Michael Muller, Kate Ehrlich, Michelle Zhou, Almaden Tessa Lau, Willow Garage
crowdresearch.org, 0