Anup K Kalia  Anup K Kalia photo       

contact information

Research Staff Member - Services Automation
Thomas J. Watson Research Center, Yorktown Heights, NY USA
  +1dash914dash945dash3006

links

Professional Associations

Professional Associations:  ACM


2017

Quark: A Methodology to Transform People-Driven Processes to Chatbot Services
Anup K. Kalia, Pankaj Telang, Jin Xiao, Maja Vukovic
International Conference on Service-Oriented Computing (ICSOC), 2017

Design and Evaluation of a Self-Service Delivery Framework
Constantin Adam, Nikos Anerousis, Muhammed F. Bulut, Robert Filepp, Anup K. Kalia, Brian Peterson, John Rofrano, Maja Vukovic, Jin Xiao
International Conference on Service-Oriented Computing (ICSOC), 2017

Cataloger: Catalog Recommendation Service for IT Change Requests
Anup K. Kalia, Jin Xiao, Muhammed F. Bulut, Maja Vukovic, Nikos Anerousis
International Conference on Service-Oriented Computing (ICSOC), 2017

Computing Team Process Measures from the Structure and Content of Broadcast Collaborative Communications
Anup K. Kalia, Norbou Buchler, Arwen DeCostanza, Munindar P. Singh
IEEE Transactions on Computational Social Systems 4(2), 1--14, 2017
Abstract


2016

Classifying sanctions and designing a conceptual sanctioning process model for socio-technical systems
Luis G Nardin, Tina Balke-Visser, Nirav Ajmeri, Anup K. Kalia, Jamie Sichman, Munindar P. Singh
Knowledge Engineering Review 31(2), 142-166, 2016
Abstract

Guven: Estimating Trust from Communications
Anup K. Kalia, Zhe Zhang, Munindar P. Singh
Journal of Trust Management 3(1), 1, Springer Berlin Heidelberg, 2016
Abstract

Understanding Human Communication to Estimate Trust, Hierarchy, and Performance.
Anup K. Kalia
PhD Thesis, 2016
Abstract


2015

A Collaborative Approach to Predicting Service Price for QoS-Aware Service Selection
Puwei Wang, Anup K. Kalia, Munindar P. Singh
IEEE International Conference on Web Services (ICWS), pp. 33-40, 2015
Abstract

Resolving goal conflicts via argumentation-based analysis of competing hypotheses
Pradeep K. Murukannaiah, Anup K. Kalia, Pankaj R. Telang, Munindar P. Singh
IEEE International Requirements Engineering Conference (RE), pp. 156-165, IEEE, 2015
Abstract

Combining practical and dialectical commitments for service engagements
Pankaj R. Telang, Anup K. Kalia, John Madden, Munindar P. Singh
International Conference on Service-Oriented Computing (ICSOC), pp. 3--18, 2015
Abstract   (Best Paper Award)

TRACE: A Dynamic Model of Trust for People-Driven Service Engagements
Anup K Kalia, Pradeep K. Murukannaiah, Munindar P. Singh
International Conference on Service-Oriented Computing (ICSOC), pp. 353--361, 2015
Abstract

Muon: Designing multiagent communication protocols from interaction scenarios
Anup K Kalia, Munindar P. Singh
Autonomous Agents and Multi-Agent Systems (JAAMAS) 29(4), 621--657, Springer, 2015
Abstract

Modeling Healthcare Processes Using Commitments: An Empirical Evaluation
Pankaj R. Telang, Anup K. Kalia, Munindar P. Singh
PLOS ONE 10(11), e0141202, Public Library of Science, 2015
Abstract

Positron: Composing Commitment-Based Protocols
Scott N Gerard, Pankaj R. Telang, Anup K. Kalia, Munindar P. Singh
International Conference on Service-Oriented Computing (ICSOC), pp. 19--35, 2015
Abstract


2014

Estimating Trust from Agents' Interactions via Commitments
Anup K Kalia, Zhe Zhang, Munindar P Singh
European Conference on Artificial Intelligence (ECAI), pp. 1043-1044, 2014
Abstract

Determining team hierarchy from broadcast communications
Anup K. Kalia, Norbou Buchler, Diane Ungvarsky, Ramesh Govindan, Munidnar P. Singh
International Conference on Social Informatics (SocInfo), pp. 493--507, 2014

The Semantic Interpretation of Trust in Multiagent Interactions.
Anup K. Kalia
Association for the Advancement of Artificial Intelligence (AAAI), pp. 3073--3074, 2014
Abstract

Engineering service engagements via commitments
Pankaj R Telang, Anup K. Kalia, Munindar P. Singh
IEEE Internet Computing 18(3), 46--54, IEEE, 2014
Abstract


2013

Muon: Designing Multiagent Communication Protocols from Interaction Scenarios
Anup K Kalia
MS Thesis, 2013

Monitoring commitments in people-driven service engagements
Anup K Kalia, Hamid R. Motahari Nezhad, Claudio Bartolini, Munindar P. Singh
IEEE International Conference on Services Computing (SCC), pp. 160--167, 2013

Identifying business tasks and commitments from email and chat conversations
Anup K. Kalia, Hamid R. Motahari Nezhad, Claudio Bartolini, Munindar P. Singh
HP Technical Report, 2013

Trustworthy Decision Making via Commitments
Anup K Kalia, Zhe Zhang, Munindar P. Singh
AAMAS Workshop on Trust in Agent Societies (AAMAS Trust), pp. 24--35, 2013
Abstract


2012

Behind the curtain: service selection via trust in composite services
Chung-Wei Hang, Anup K. Kalia, Munindar P. Singh
International Conference on Web Services (ICWS), pp. 9--16, 2012

Protos: a cross-organizational business modeling tool
Anup K. Kalia, Pankaj Telang, Munindar P. Singh
International Conference on Autonomous Agents and Multiagent Systems (AAMAS), pp. 1489--1490, 2012
Abstract