Monika Gupta  Monika Gupta photo       

contact information

Researcher
India Research Laboratory, New Delhi, India

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Professional Associations

Professional Associations:  ACM  |  ACM SIGSOFT  |  IEEE


2017

Reducing user input requests to improve IT support ticket resolution process
Monika Gupta, Allahbaksh Asadullah, Srinivas Padmanabhuni, Alexander Serebrenik
2017


2015

Identifying software process management challenges: Survey of practitioners in a large global it company
Gupta, Monika and Sureka, Ashish and Padmanabhuni, Srinivas and Asadullah, Allahbaksh Mohammedali
Proceedings of the 12th Working Conference on Mining Software Repositories, pp. 346--356, 2015
Abstract


2014

Nirikshan: process mining software repositories to identify inefficiencies, imperfections, and enhance existing process capabilities
Gupta, Monika
Companion Proceedings of the 36th International Conference on Software Engineering, pp. 658--661, 2014
Abstract

Process cube for software defect resolution
Gupta, Monika and Sureka, Ashish
Software Engineering Conference (APSEC), 2014 21st Asia-Pacific, pp. 239--246
Abstract

Process mining multiple repositories for software defect resolution from control and organizational perspective
Gupta, Monika and Sureka, Ashish and Padmanabhuni, Srinivas
Proceedings of the 11th Working Conference on Mining Software Repositories, pp. 122--131, 2014
Abstract

Nirikshan: Mining bug report history for discovering process maps, inefficiencies and inconsistencies
Gupta, Monika and Sureka, Ashish
Proceedings of the 7th India Software Engineering Conference, pp. 1, 2014
Abstract


2013

A case-study on teaching undergraduate-level software engineering course using inverted-classroom, large-group, real-client and studio-based instruction model
Sureka, Ashish and Gupta, Monika and Sarkar, Dipto and Chaudhary, Vidushi
arXiv preprint arXiv:1309.0714, 2013
Abstract