David R. Millen  David R. Millen photo       

contact information

Research scientist - IBM Center for Social Software
T J Watson Research Center, Cambridge, MA USA
  +1dash617dash693dash7490

links

Professional Associations

Professional Associations:  ACM  |  ACM SIGCHI


2012

Removing Gamification from an Enterprise SNS
J Thom-Santelli, DR Millen, J DiMicco
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work, pp. 1067--1070


2011

Enhancing blog readability for non-native english readers in the enterprise
C H Yu, J Thom-Santelli, D Millen
Proceedings of the 2011 annual conference extended abstracts on Human factors in computing systems, pp. 1765--1770

What are you working on? status message q\&a in an enterprise sns
Jennifer Thom, Sandra Yuen Helsley, Tara L Matthews, Elizabeth M Daly, David R Millen
ECSCW 2011: Proceedings of the 12th European Conference on Computer Supported Cooperative Work, 24-28 September 2011, Aarhus Denmark, pp. 313--332, Springer

Social Lens: Personalization Around User Defined Collections for Filtering Enterprise Message Streams
E.M. Daly, M. Muller, D.R. Millen, L. Gou
Fifth International AAAI Conference on Weblogs and Social Media, 2011

Transferability of research findings: Context-dependent or model-driven
E H Chi, M Czerwinski, D Millen, D Randall, G Stevens, V Wulf, J Zimmermann
PART 2-----------Proceedings of the 2011 annual conference extended abstracts on Human factors in computing systems, pp. 651--654

Smarter social collaboration at IBM research
Changyan Chi, Qinying Liao, Yingxin Pan, Shiwan Zhao, Tara Matthews, Thomas Moran, Michelle X Zhou, David Millen, Ching-Yung Lin, Ido Guy
Proceedings of the ACM 2011 conference on Computer supported cooperative work, pp. 159--166

Browse and Discover: Social File Sharing in the Enterprise
N. Sadat Shami, Michael J Muller, David R Millen
Proceedings of the ACM Conference on Computer Supported Cooperative Work (CSCW) 2011, pp. 295--304, ACM Press

Organizational acculturation and social networking
J Thom-Santelli, D R Millen, D Gergle
Proceedings of the ACM 2011 conference on Computer supported cooperative work, pp. 313--316

An Open, Social Microcalendar for the Enterprise: Timely
Werner Geyer, Casey Dugan, Beth Brownholtz, Mikhil Masli, Elizabeth Daly, David R Millen
In Proceedings of the 2011 ACM conference on Human Factors in Computing (CHI '11), Vancouver, Canada. , pp. 247--256


2010

Characterizing global participation in an enterprise SNS
Jennifer Thom-Santelli, David R. Millen, and Joan M. DiMicco
Proceedings of the 3rd international conference on Intercultural collaboration (ICIC '10). , pp. 251--254, 2010

We are all lurkers: consuming behaviors among authors and readers in an enterprise file-sharing service
Michael Muller, N. Sadat Shami, David R. Millen, and Jonathan Feinberg
(GROUP '10). , 2010

Patterns of usage in an enterprise file-sharing service: publicizing, discovering, and telling the news
Muller, M., Millen, D. R., and Feinberg, J.
Proceedings of the 28th international Conference on Human Factors in Computing Systems (Atlanta, Georgia, USA, April 10 - 15, 2010). CHI '10, pp. 763--766

The network effects of recommending social connections.
Elizabeth M. Daly, Werner Geyer, and David R. Millen.
Proceedings of the fourth ACM conference on Recommender systems (RecSys '10). , 2010

Lessons Learned from Blog Muse: Audience-based Inspiration for Bloggers
C Dugan, W Geyer, D R Millen
Proceedings of the 28th international Conference on Human Factors in Computing Systems (Atlanta, Georgia, USA, April 10 - 15, 2010). CHI '10, pp. 17--18

Detecting Professional versus Personal Closeness Using an Enterprise Social Network Site
A Wu, J M DiMicco, D R Millen
Proceedings of the 28th international Conference on Human Factors in Computing Systems (Atlanta, Georgia, USA, April 10 - 15, 2010). CHI '10.


2009

Learning by seeing: photo viewing in the workplace
J Thom-Santelli, D R Millen
Proceedings of the 27th international conference on Human factors in computing systems, pp. 2081--2090, 2009

Return On Contribution (ROC): A metric for enterprise social software
Muller, M.J., Freyne, J., Dugan, C., Millen, D.R., & Thom-Santelli, J.
ECSCW, European Conference on Computer-Supported Collaborative Work, pp. 143-150, Springer-Verlag, 2009

People Sensemaking and Relationship Building on an Enterprise Social Network Site
J M DiMicco, W Geyer, D R Millen, C Dugan, B Brownholtz
Proceedings of the 42nd Hawaii International Conference on System Sciences (HICSS '09), January 2009.


2008

People Sensemaking with Social Networking Sites
JM DiMicco, DR Millen
Sensemaking workshop, CHI 2008

Research on the Use of Social Software in the Workplace
J M DiMicco, D R Millen, W Geyer, C Dugan,
Workshop on Social Networking in Organizations; Computer Supported Collaborative Work. San Diego, CA, USA, pp. 8--12, 2008

Automatically finding and recommending resources to support knowledge workers' activities
Jianqiang Shen, Werner Geyer, Michael Muller, Casey Dugan, Beth Brownholtz, David R Millen
Proceedings of the 13th international conference on Intelligent user interfaces, pp. 207--216, 2008

Metrics for sensemaking in enterprise tag management
Michael J Muller, Casey Dugan, David R Millen
CHI 2008 Sensemaking Workshop, pp. 05--10

When the Experiment is Over: Deploying an incentive system to all the users
R Farzan, J M DiMicco, D R Millen, B Brownholtz, W Geyer, C Dugan
Proceedings of the Symposium on Persuasive Technology, In conjunction with the AISB, 2008

Use and reuse of shared lists as a social content type
Werner Geyer, Casey Dugan, Joan DiMicco, David R Millen, Beth Brownholtz, Michael Muller
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, pp. 1545--1554, 2008

Recommending topics for self-descriptions in online user profiles
Werner Geyer, Casey Dugan, David R Millen, Michael Muller, Jill Freyne
Proceedings of the 2008 ACM conference on Recommender systems, pp. 59--66

Pick me!: link selection in expertise search results
N. Sadat Shami, Kate Ehrlich, David Millen
Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI 2008), pp. 1089--1092, ACM Press

Information sharing and patterns of social interaction in an enterprise social bookmarking service
Y X Pan, D R Millen
Proceedings of the 41 st Hawaii International Conference on System Sciences, pp. 158-167, 2008

Social tagging roles: publishers, evangelists, leaders
J Thom-Santelli, M J Muller, D R Millen
Proceeding of the twenty-sixth annual SIGCHI conference on Human factors in computing systems, pp. 1041--1044, ACM New York, NY, USA, 2008

Results from deploying a participation incentive mechanism within the enterprise
Rosta Farzan, Joan M DiMicco, David R Millen, Casey Dugan, Werner Geyer, Elizabeth A Brownholtz
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, pp. 563--572, 2008

Motivations for social networking at work
Joan DiMicco, David R Millen, Werner Geyer, Casey Dugan, Beth Brownholtz, Michael Muller
Proceedings of the 2008 ACM conference on Computer supported cooperative work, pp. 711--720

It's all 'about you': diversity in online profiles
C Dugan, W Geyer, M Muller, J DiMicco, B Brownholtz, D R Millen
Proceedings of the ACM 2008 conference on Computer supported cooperative work, pp. 703--706


2007


Predicting individual priorities of shared activities using support vector machines
Lida Li, Michael J Muller, Werner Geyer, Casey Dugan, Beth Brownholtz, David R Millen
Proceedings of the sixteenth ACM conference on Conference on information and knowledge management, pp. 515--524, 2007

Malibu personal productivity assistant
Werner Geyer, Beth Brownholtz, Michael Muller, Casey Dugan, Eric Wilcox, David R Millen
CHI'07 Extended Abstracts on Human Factors in Computing Systems, pp. 2375--2380, 2007

Social bookmarking and exploratory search
D R Millen, S Whittaker, M Yang
European Conference on Computer Supported Co-operative Work, pp. 5, Citeseer, 2007

The dogear game: a social bookmark recommender system
Casey Dugan, Michael Muller, David R Millen, Werner Geyer, Beth Brownholtz, Marty Moore
Proceedings of the 2007 international ACM conference on Supporting group work, pp. 387--390

Identity management: multiple presentations of self in facebook
J M DiMicco, D R Millen
Proceedings of the 2007 international ACM conference on Supporting group work, pp. 383--386

Getting our head in the clouds: toward evaluation studies of tagclouds
AW Rivadeneira, D.M. Gruen, M.J. Muller, D.R. Millen
Proceedings of the SIGCHI conference on Human factors in computing systems, pp. 995--998, 2007


2006

FeedMe: a collaborative alert filtering system
S Sen, W Geyer, M Muller, M Moore, B Brownholtz, E Wilcox, D R Millen
Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work, pp. 89--98

Dogear: Social bookmarking in the enterprise
D R Millen, J Feinberg, B Kerr
Proceedings of the SIGCHI conference on Human Factors in computing systems, pp. 111--120, 2006

Activity explorer: activity-centric collaboration from research to product
W Geyer, MJ Muller, MT Moore, E Wilcox, L T Cheng, B Brownholtz, C Hill, DR Millen
IBM Systems Journal 45(4), 713--738, IBM, 2006

Using social tagging to improve social navigation
D R Millen, J Feinberg
Workshop on the Social Navigation and Community Based Adaptation Technologies, 2006


2005

Architectural Trade-Offs for Collaboration Services Supporting Contextual Collaboration
R S S Filho, W Geyer, B Brownholtz, I Guy, D F Redmiles, D R Millen
domino.watson. ibm .com, Research Report RC-23756, IBM Thomas J. Watson Research Center, Yorktown Heights, NY, 2005

Patterns of media use in an activity-centric collaborative environment
David R Millen, Michael J Muller, Werner Geyer, Eric Wilcox, Beth Brownholtz
Proceedings of the SIGCHI conference on Human factors in computing systems, pp. 879--888, 2005


2004

How a good software practice thwarts collaboration: the multiple roles of APIs in software development
C R B Souza de, D Redmiles, L T Cheng, D Millen, J Patterson
ACM SIGSOFT Software Engineering Notes, pp. 221--230, ACM, 2004

Chat spaces
W Geyer, A J Witt, E Wilcox, M Muller, B Kerr, B Brownholtz, D R Millen
Proceedings of the 5th conference on Designing interactive systems: processes, practices, methods, and techniques, pp. 333--336, 2004

Persistence matters: Making the most of chat in tightly-coupled work
D Gergle, D R Millen, R E Kraut, S R Fussell
Proceedings of the SIGCHI conference on Human factors in computing systems, pp. 438, 2004

One-hundred days in an activity-centric collaboration environment based on shared objects
Michael J Muller, Werner Geyer, Beth Brownholtz, Eric Wilcox, David R Millen
Proceedings of the SIGCHI conference on Human factors in computing systems, pp. 375--382, 2004

Understanding the benefits and impact of communities of practice
M A Fontaine, D R Millen
Knowledge networks: Innovation through communities of practice, 1--13, 2004

Sometimes you need to see through walls: a field study of application programming interfaces
C R B Souza de, D Redmiles, L T Cheng, D Millen, J Patterson
Proceedings of the 2004 ACM conference on Computer supported cooperative work, pp. 63--71


2003

Multi-team facilitation of very large-scale distributed meetings
D R Millen, M A Fontaine
Proceedings of the eighth conference on European Conference on Computer Supported Cooperative Work, pp. 275, 2003

Improving individual and organizational performance through communities of practice
D R Millen, M A Fontaine
Proceedings of the 2003 international ACM SIGGROUP Conference on supporting group work, pp. 211

Identity disclosure and the creation of social capital
D R Millen, J F Patterson
CHI'03 extended abstracts on Human factors in computing systems, pp. 721, 2003

Introducing chat into business organizations: Toward an instant messaging maturity model
M J Muller, M E Raven, S Kogan, D R Millen, K Carey
Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work, pp. 50--57

Conversation thumbnails for large-scale discussions
Martin Wattenberg, David Millen
CHI '03 extended abstracts on Human factors in computing systems, pp. 742--743, ACM, 2003
Abstract


2002

Understanding the benefit and costs of communities of practice
D R Millen, M A Fontaine, M J Muller
Communications of the ACM 45(4), 73, ACM, 2002

Stimulating social engagement in a community network
D R Millen, J F Patterson
Proceedings of the 2002 ACM conference on Computer supported cooperative work, pp. 313


2001

Computer-supported communities of practice
D R Millen, M J Muller
2nd ECSCW Workshop on Community Knowledge, pp. 16--20, 2001


2000

Audience maps: Visualizing listeners (lurkers) in a shared conversation space
D R Millen
33rd Hawaii International Conference on System Sciences, Maui, Hawaii, 2000