Yixin Diao  Yixin Diao photo       

contact information

Research Staff Member, Member of IBM Academy of Technology
Thomas J. Watson Research Center, Yorktown Heights, NY USA
  +1dash914dash945dash2952

links



2014

Modeling the impact of service level agreements during service engagement
Yixin Diao, Linh Lam, Larisa Schwartz, David Northcutt
IEEE Transactions on Network and Service Management, 2014

Optimizing organizational design in complex service delivery systems
Yixin Diao, Gargi Dasgupta
International Conference on Network and Service Management, 2014

A framework for predicting services delivery efforts using IT infrastructure-to-incident correlation
Joel W. Branch, Yixin Diao, Larisa Shwartz
IEEE/IFIP Network Operations and Management Symposium, 2014

Predicting Service Delivery Cost for Non-Standard Service Level Agreements
Yixin Diao, Linh Lam, Larisa Schwartz, David Northcutt
IEEE/IFIP Network Operations and Management Symposium, 2014


2013

SLA impact modeling for service engagement
Yixin Diao, Linh Lam, Larisa Schwartz, David Northcutt
International Conference on Network and Service Management, 2013


2012

Analysis of operational data to improve performance in service delivery systems
Yixin Diao, Aliza Heching
International Conference on Network and Service Management, 2012

A dynamic request dispatching system for IT service management
David Loewenstern, Yixin Diao
International Conference on Network and Service Management, 2012

Close loop performance management for service delivery systems
Yixin Diao, Aliza Heching
IEEE/IFIP Network Operations and Management Symposium, 2012


2011

Adaptive memory load management in cloud data centers
Haishan Wu, Asser N Tantawi, Yixin Diao, Wenjie Wang
IBM Journal of Research and Development 55(6), 5--1, IBM, 2011

A Report on CNSM 2010
Yixin Diao, Hanan Lutfiyya, Noura Liman, Raouf Boutaba
Journal of Network and Systems Management 19(1), 137--142, Springer, 2011

The cost of service quality in IT Outsourcing
Nikos Anerousis, Yixin Diao, Aliza Heching
IFIP/IEEE International Symposium on Integrated Network Management, pp. 773--784, 2011

Staffing optimization in complex service delivery systems
Yixin Diao, Aliza Heching
International Conference on Network and Service Management, pp. 1--9, 2011

Modeling a complex global service delivery system
Yixin Diao, Aliza Heching, David Northcutt, George Stark
Winter Simulation Conference, 2011


2010

Dispatch tooling for global service delivery
David Loewenstern, Melissa Buco, Yixin Diao, Heiko Ludwig, Chris Ward
International Conference on Network and Service Management, 2010

Elements of system design optimization in service quality management
Nikos Anerousis, Yixin Diao, Aliza Heching
IEEE/IFIP Network Operations and Management Symposium, pp. 48--55, 2010


2009

Workload Management in Dynamic IT Service Delivery Organizations
Yixin Diao, Aliza Heching
Integrated Management of Systems, Services, Processes and People in IT, pp. 123--137, Springer, 2009

Multi-tenant solution for it service management: A quantitative study of benefits
Larisa Shwartz, Yixin Diao, G Ya Grabarnik
Integrated Network Management, 2009. IM'09. IFIP/IEEE International Symposium on, pp. 721--731

Rule-Based Problem Classification in IT Service Management
Yixin Diao, Hani Jamjoom, David Loewenstern
IEEE International Conference on Cloud Computing, 2009
Abstract

An adaptive feedback controller for SIP server memory overload protection
Yixin Diao, Xiaolei Hu, Asser Tantawi, Haishan Wu
Proceedings of the 6th international conference on Autonomic computing, pp. 23--32, 2009


2008

Using mixed integer programming to schedule it change requests
L. Zia, Y. Diao, C. Ward, K. Bhattacharya
Network Operations and Management Symposium, 2008. NOMS 2008. IEEE, pp. 895--898

Performance Modeling and Engineering
Tarek Adbelzaher, Yixin Diao, Joseph L Hellerstein, Chenyang Lu, Xiaoyun Zhu
Chapter7, 185--215, 2008

Optimizing change request scheduling in IT service management
L. Zia, Y. Diao, D. Rosu, C. Ward, K. Bhattacharya
Services Computing, 2008. SCC'08. IEEE International Conference on, pp. 41--48
(Best Paper Award)

Estimating business value of IT services through process complexity analysis
Y. Diao, K. Bhattacharya
Network Operations and Management Symposium, 2008. NOMS 2008. IEEE, pp. 208--215

Introduction to control theory and its application to computing systems
Tarek Abdelzaher, Yixin Diao, Joseph L Hellerstein, Chenyang Lu, Xiaoyun Zhu
Performance Modeling and Engineering, pp. 185--215, Springer, 2008


2007

Adaptive tuning of buffer pool size in database server based on iterative algorithm
Junya Shimizu, DIAO Yixin, Maheswaran Surendra
IEICE transactions on information and systems 90(2), 594--597, The Institute of Electronics, Information and Communication Engineers, 2007

Engineering Performance Using Control Theory.
Joseph L Hellerstein, Yixin Diao, Sujay Parekh
Int. CMG Conference, pp. 263--272, 2007

IT Service Management Automation--An Automation Centric Approach Leveraging Configuration Control, Audit Verification and Process Analytics
Naga Ayachitula, Melissa Buco, Yixin Diao, Bradford Fisher, David Loewenstern, Chris Ward
Managing Virtualization of Networks and Services, pp. 195--198, Springer, 2007

Using control theory to improve productivity of service systems
Yixin Diao
Services Computing, 2007. SCC 2007. IEEE International Conference on, pp. 435--442

Control theory: a foundational technique for self managing databases
Sam S Lightstone, Maheswaran Surendra, Yixin Diao, Sujay Parekh, Joseph L Hellerstein, Kevin Rose, Adam J Storm, Christian Garcia-Arellano
Data Engineering Workshop, 2007 IEEE 23rd International Conference on, pp. 395--403

IT service management automation-A hybrid methodology to integrate and orchestrate collaborative human centric and automation centric workflows
Naga Ayachitula, Melissa Buco, Yixin Diao, Surendra Maheswaran, Raju Pavuluri, Larisa Shwartz, Christopher Ward
Services Computing, 2007. SCC 2007. IEEE International Conference on, pp. 574--581

Predicting labor cost through IT management complexity metrics
Yixin Diao, Alexander Keller, Sujay Parekh, Vladislav V Marinov
Integrated Network Management, 2007. IM'07. 10th IFIP/IEEE International Symposium on, pp. 274--283


2006

Teaching control theory to computing practitioners
Yixin Diao, Joseph L Hellerstein, Sujay Parekh
Advances in Control Education, pp. 253--258, 2006

Dynamic adaptation of temporal event correlation for qos management in distributed systems
Rean Griffith, Joseph Hellerstein, Gail Kaiser, Yixin Diao
Quality of Service, 2006. IWQoS 2006. 14th IEEE International Workshop on, pp. 290--294

Control of large scale computing systems
Yixin Diao, Joseph L Hellerstein, Sujay Parekh
ACM SIGBED Review 3(2), 17--22, ACM, 2006

Modeling differentiated services of multi-tier web applications
Yixin Diao, Joseph L Hellerstein, Sujay Parekh, Hidayatullah Shaikh, Maheswaran Surendra, Asser Tantawi
Modeling, Analysis, and Simulation of Computer and Telecommunication Systems, 2006. MASCOTS 2006. 14th IEEE International Symposium on, pp. 314--326

Quantifying the complexity of IT service management processes
Yixin Diao, Alexander Keller
Large Scale Management of Distributed Systems, pp. 61--73, Springer, 2006

Controlling quality of service in multi-tier web applications
Yixin Diao, Joseph L Hellerstein, Sujay Parekh, Hidayatullah Shaikh, Maheswaran Surendra
Distributed Computing Systems, 2006. ICDCS 2006. 26th IEEE International Conference on, pp. 25--25

Adaptive self-tuning memory in DB2
Adam J Storm, Christian Garcia-Arellano, Sam S Lightstone, Yixin Diao, Maheswaran Surendra
Proceedings of the 32nd international conference on Very large data bases, pp. 1081--1092, 2006


2005

Control of fair queueing: modeling, implementation, and experiences
Ronghua Zhang, Yixin Diao, Shashi Parekh, Tarek F Abdelzaher
Integrated Network Management, 2005. IM 2005. 2005 9th IFIP/IEEE International Symposium on, pp. 177--190

Comparative studies of load balancing with control and optimization techniques
Yixin Diao, Chai Wah Wu, Joseph L Hellerstein, Adam J Storm, M Surenda, Sam Lightstone, Sujay Parekh, Christian Garcia-Arellano, Matthew Carroll, Lee Chu, others
American Control Conference, 2005. Proceedings of the 2005, pp. 1484--1490

Control engineering for computing systems-industry experience and research challenges
Joseph L Hellerstein, Yixin Diao, Sujay Parekh, Dawn M Tilbury
Control Systems, IEEE 25(6), 56--68, IEEE, 2005

A control theory foundation for self-managing computing systems
Yixin Diao, Joseph L Hellerstein, Sujay Parekh, Rean Griffith, Gail E Kaiser, Dan Phung
Selected Areas in Communications, IEEE Journal on 23(12), 2213--2222, IEEE, 2005

Self-managing systems: A control theory foundation
Yixin Diao, Joseph L Hellerstein, Sujay Parekh, Rean Griffith, Gail Kaiser, Dan Phung
Engineering of Computer-Based Systems, 2005. ECBS'05. 12th IEEE International Conference and Workshops on the, pp. 441--448


2004

Generic on-line discovery of quantitative models
Alexander Keller, Yixin Diao, Frank Eskesen, Steve Froehlich, Joseph L Hellerstein, Maheswaran Surendra, Lisa F Spainhower
Network and Service Management, IEEE Transactions on 1(1), 39--48, IEEE, 2004

Service level management: A dynamic discovery and optimization approach
Yixin Diao, Frank Eskesen, Steve Froehlich, Joseph L Hellerstein, Alexander Keller, Lisa F Spainhower, Maheswaran Surendra
Network and Service Management, IEEE Transactions on 1(2), 83--91, IEEE, 2004

Stable adaptive control of feedback linearizable time-varying non-linear systems with application to fault-tolerant engine control
Yixin Diao, Kevin M Passino*
International journal of control 77(17), 1463--1480, Taylor \& Francis, 2004

Throttling utilities in the IBM DB2 universal database server
Sujay Parekh, Kevin Rose, Yixin Diao, Victor Chang, Joseph Hellerstein, Sam Lightstone, Matthew Huras
American Control Conference, 2004. Proceedings of the 2004, pp. 1986--1991

Fault diagnosis for a turbine engine
Yixin Diao, Kevin M Passino
Control Engineering Practice 12(9), 1151--1165, Elsevier, 2004

Incorporating cost of control into the design of a load balancing controller
Yixin Diao, Joseph L Hellerstein, Adam J Storm, Maheswaran Surendra, Sam Lightstone, Sujay Parekh, Christian Garcia-Arellano
Real-Time and Embedded Technology and Applications Symposium, 2004. Proceedings. RTAS 2004. 10th IEEE, pp. 376--385

Using MIMO linear control for load balancing in computing systems
Yixin Diao, Joseph L Hellerstein, Adam J Storm, Maheswaran Surendra, Sam Lightstone, Sujay Parekh, Christian Garcia-Arellano
American Control Conference, 2004. Proceedings of the 2004, pp. 2045--2050

Feedback control of computing systems
Joseph L Hellerstein, Yixin Diao, Sujay Parekh, Dawn M Tilbury
2004 - books.google.com, John Wiley & Sons


2003

Enforcing quality of service using decentralized runtime feedback control
Yixin Diao
CMG-CONFERENCE-, pp. 627--638, 2003

Generic online optimization of multiple configuration parameters with application to a database server
Yixin Diao, Frank Eskesen, Steven Froehlich, Joseph L Hellerstein, Lisa F Spainhower, Maheswaran Surendra
Self-Managing Distributed Systems, pp. 3--15, Springer, 2003

Generic on-line discovery of quantitative models for service level management
Yixin Diao, Frank Eskesen, Steven Froehlich, Joseph L Hellerstein, Alexander Keller, Lisa F Spainhower, Maheswaran Surendra
Integrated Network Management VIII, pp. 157--170, Springer, 2003

Dynamic surge protection: An approach to handling unexpected workload surges with resource actions that have lead times
Ed Lassettre, David W Coleman, Yixin Diao, Steve Froehlich, Joseph L Hellerstein, L Hsiung, T Mummert, Mukund Raghavachari, Geoffrey Parker, Lance Russell, others
Self-Managing Distributed Systems, pp. 82--92, Springer, 2003

Online response time optimization of apache web server
Xue Liu, Lui Sha, Yixin Diao, Steven Froehlich, Joseph L Hellerstein, Sujay Parekh
Quality of Service—IWQoS 2003, pp. 461--478, Springer


2002

Immunity-based hybrid learning methods for approximator structure and parameter adjustment
Yixin Diao, Kevin M Passino
Engineering Applications of Artificial Intelligence 15(6), 587--600, Elsevier, 2002

A first-principles approach to constructing transfer functions for admission control in computing systems
Joseph L Hellerstein, Yixin Diao, Sujay Parekh
Decision and Control, 2002, Proceedings of the 41st IEEE Conference on, pp. 2906--2912

Adaptive neural/fuzzy control for interpolated nonlinear systems
Yixin Diao, Kevin M Passino
Fuzzy Systems, IEEE Transactions on 10(5), 583--595, IEEE, 2002

Intelligent fault-tolerant control using adaptive and learning methods
Yixin Diao, Kevin M Passino
Control Engineering Practice 10(8), 801--817, Elsevier, 2002

Optimizing quality of service using fuzzy control
Yixin Diao, Joseph L Hellerstein, Sujay Parekh
Management Technologies for E-Commerce and E-Business Applications, pp. 42--53, Springer, 2002

Using fuzzy control to maximize profits in service level management
Yixin Diao, Joseph L. Hellerstein, Sujay Parekh
IBM Systems Journal 41(3), 403--420, IBM, 2002

Using MIMO feedback control to enforce policies for interrelated metrics with application to the Apache web server
Yixin Diao, Neha Gandhi, Joseph L Hellerstein, Sujay Parekh, Dawn M Tilbury
Network Operations and Management Symposium, 2002. NOMS 2002. 2002 IEEE/IFIP, pp. 219--234

ABLE: A toolkit for building multiagent autonomic systems
Joseph P. Bigus, Don A. Schlosnagle, Jeff R. Pilgrim, W Nathaniel Mills III, Yixin Diao
IBM Systems Journal 41(3), 350--371, IBM, 2002


2001

Adaptive control for a class of nonlinear time-varying systems
Yixin Diao, Kevin M Passino
American Control Conference, 2001. Proceedings of the 2001, pp. 4161--4166

A business-oriented approach to the design of feedback loops for performance management
Yixin Diao, Joseph L Hellerstein, Sujay Parekh
2001 - proceedings.utwente.nl

Intelligent fault tolerant control using adaptive schemes and multiple models
Yixin Diao, Kevin M Passino
American Control Conference, 2001. Proceedings of the 2001, pp. 2854--2859

Stochastic modeling of lotus notes with a queueing model
Yixin Diao, J Hellerstein, Sujay Parekh
Int. CMG Conference, pp. 229--238, 2001

Stable fault-tolerant adaptive fuzzy/neural control for a turbine engine
Yixin Diao, Kevin M Passino
Control Systems Technology, IEEE Transactions on 9(3), 494--509, IEEE, 2001


2000

Fault tolerant system design using adaptive estimation and control
Yixin Diao, Kevin M Adviser-Passino
Passino - 2000 - dl.acm.org, The Ohio State University