Heiko Ludwig  Heiko Ludwig photo       

contact information

Research Staff Member/Manager Ubiquitous Platforms
Almaden Research Center, San Jose, CA, USA
  +1dash408dash927dash1488

links

Professional Associations

Professional Associations:  ACM  |  IEEE Computer Society


2016

Managing Service Quality at the Platform and Application Levels with rSLa
Tata, Samir and Mohamed, Mohamed and Anya, Obinna and Sakairi, Takashi and Mandagere, Nagapramod and Ludwig, Heiko and Baracaldo, Nathalie
Enabling Technologies: Infrastructure for Collaborative Enterprises (WETICE), 2016 IEEE 25th International Conference on, pp. 265--266
Abstract

SLA analytics for adaptive service provisioning in the cloud
Anya, Obinna and Ludwig, Heiko and Mohamed, Mohamed and Tata, Samir
Network Operations and Management Symposium (NOMS), 2016 IEEE/IFIP, pp. 1093--1096
Abstract

The rSLA Framework: Monitoring and Enforcement of Service Level Agreements for Cloud Services
Mohamed, Mohamed and Anya, Obinna and Sakairi, Takashi and Tata, Samir and Mandagere, Nagapramod and Ludwig, Heiko
Services Computing (SCC), 2016 IEEE International Conference on, pp. 625--632
Abstract

Coordinating analytics methods for mobile healthcare applications
Chowdhary, Pawan and Lee, Sunhwan and Timm, John and Ludwig, Heiko and Knoop, Sarah
Proceedings of the International Workshop on Software Engineering in Healthcare Systems, pp. 58--61, 2016
Abstract


2015

Optimizing Cloud Storage Management Services
Alatorre, Gabriel and Gopisetty, Sandeep and Jadav, Divyesh and Langston, Bryan and Mandagere, Nagapramod and Routray, Ramani and Ludwig, Heiko
Maximizing Management Performance and Quality with Service Analytics, pp. 404--429, IGI Global, 2015
Abstract

rsla: Monitoring slas in dynamic service environments
Ludwig, Heiko and Stamou, Katerina and Mohamed, Mohamed and Mandagere, Nagapramod and Langston, Bryan and Alatorre, Gabriel and Nakamura, Hiroaki and Anya, Obinna and Keller, Alexander
International Conference on Service-Oriented Computing, pp. 139--153, 2015
Abstract


2014

Service value modeling: A systematic method to unveil the business value of industry solutions
Ren, Guang-Jie and Nakamura, Yuichi and Ludwig, Heiko
Global Conference (SRII), 2014 Annual SRII, pp. 82--89
Abstract


2013

Value cost impact analysis: Estimating the IT cost impact of business developments
Magdalene-Glissmann, Susanne and Ludwig, Heiko
Integrated Network Management (IM 2013), 2013 IFIP/IEEE International Symposium on, pp. 1225--1232
Abstract

Integrating Service Release Management with Service Solution Design
Ludwig, Heiko and Cappi, Juan and Becker, Valeria and Stewart, Bairbre and Meade, Susan
International Conference on Service-Oriented Computing, pp. 28--39, 2013
Abstract


2012

Service-oriented Computing: 10th International Conference, ICSOC 2012, Shanghai, China, November 12-15, 2012, Proceedings
Liu, Chengfei and Ludwig, Heiko and Toumani, Farouk and Yu, Qi
2012 - books.google.com, Springer
Abstract

Identifying and managing variation scope in service management
Psaier, Harald and Ludwig, Heiko and Anderson, Laura and Shaw, Ben
Web Services (ICWS), 2012 IEEE 19th International Conference on, pp. 637--638
Abstract


2011

Service-Oriented Computing: ICSOC 2010 International Workshops PAASC, WESOA, SEE, and SC-LOG San Francisco, CA, USA, December 7-10, 2010, Revised Selected Papers
Maximilien, E Michael and Rossi, Gustavo and Yuan, Soe-Tsyr and Ludwig, Heiko and Fantinato, Marcelo
2011 - books.google.com, Springer
Abstract

Process variation analysis using empirical methods: a case study
Ludwig, Heiko and Rankin, Yolanda and Enyedi, Robert and Anderson, Laura C
International Conference on Business Process Management, pp. 62--65, 2011
Abstract


2010

Change scheduling based on business impact analysis of change-related risk
Setzer, Thomas and Bhattacharya, Kamal and Ludwig, Heiko
IEEE Transactions on Network and Service Management 7(1), IEEE, 2010
Abstract

Dispatch tooling for global service delivery
Loewenstern, David and Buco, Melissa and Diao, Yixin and Ludwig, Heiko and Ward, Chris
Network and Service Management (CNSM), 2010 International Conference on, pp. 402--405
Abstract


2009

Distributed cross-domain configuration management
L. Pasquale, J. Laredo, H. Ludwig, K. Bhattacharya, B. Wassermann
Service-Oriented Computing, pp. 622--636, Springer, 2009

Distributed cross-domain change management
B. Wassermann, H. Ludwig, J. Laredo, K. Bhattacharya, L. Pasquale
Web Services, 2009. ICWS 2009. IEEE International Conference on, pp. 59--66


REST-based management of loosely coupled services
H. Ludwig, J. Laredo, K. Bhattacharya, L. Pasquale, B. Wassermann
Proceedings of the 18th international conference on World wide web, pp. 931--940, ACM, 2009



2008

Negotiating Service Levels-A Generic Negotiation Framework for WS Agreement.
Hudert, Sebastian and Ludwig, Heiko and Wirtz, Guido
SEKE, pp. 587--592, 2008
Abstract

Dynamic management of outsourced service processes’ QoS in a service provider-service supplier environment
Grabarnik, Genady and Ludwig, Heiko and Shwartz, Larisa
Business-driven IT Management, 2008. BDIM 2008. 3rd IEEE/IFIP International Workshop on, pp. 81--88
Abstract

Decision support for service transition management Enforce change scheduling by performing change risk and business impact analysis
T. Setzer, K. Bhattacharya, H. Ludwig
Network Operations and Management Symposium, 2008. NOMS 2008. IEEE, pp. 200--207


2007

Using a model-driven transformational approach and service-oriented architecture for service delivery management
Kumaran, Santhosh and Bishop, Pete and Chao, Tian and Dhoolia, Pankaj and Jain, Prashant and Jaluka, Rajesh and Ludwig, Heiko and Moyer, Ann and Nigam, Anil
IBM Systems Journal 46(3), 513--529, IBM, 2007
Abstract

A Negotiation Protocol Framework for WS-Agreement
Hudert, Sebastian and Ludwig, Heiko and Wirtz, Guido
Communication in Distributed Systems (KiVS), 2007 ITG-GI Conference, pp. 1--6
Abstract

A layered service process model for managing variation and change in service provider operations
H. Ludwig, K. Bhattacharya, T. Setzer
Web Information Systems Engineering--WISE 2007, 484--492, Springer

Managing process customizability and customization: Model, language and process
Alexander Lazovik and Heiko Ludwig
Web Information Systems Engineering  WISE 2007

Management of service process qos in a service provider-service supplier environment
G Grabarnik, H Ludwig, L Shwartz, C Ward
E-Commerce Technology and the 4th IEEE International Conference on Enterprise Computing, E-Commerce, and E-Services, pp. 543--550, 2007

Catalog-based service request management
Heiko Ludwig, John Hogan, Rajesh Jaluka, David Loewenstern, Santhosh Kumaran, Allen Gilbert, Arijit Roy, Thirumal R Nellutla, Maheswaran Surendra
IBM systems Journal 46(3), 1--18, IBM, 2007


2006


Reliable orchestration of resources using WS-Agreement
Heiko Ludwig, Toshiyuki Nakata, Oliver Wldrich, Philipp Wieder and Wolfgang Ziegler
High Performance Computing and Communications , 2006

An analysis of web services support for dynamic business process outsourcing
Paul Grefen, Heiko Ludwig, Asit Dan, Samuil Angelov
Information and Software Technology, 2006


2005

Template-Based automated service provisioning--supporting the agreement-driven service life-cycle
Ludwig, Heiko and Gimpel, Henner and Dan, Asit and Kearney, Bob
International Conference on Service-Oriented Computing, pp. 283--295, 2005
Abstract

Template-Based automated service provisioning--supporting the agreement-driven service life-cycle
Ludwig, Heiko and Gimpel, Henner and Dan, Asit and Kearney, Bob
International Conference on Service-Oriented Computing, pp. 283--295, 2005
Abstract



2004

Cremona: an architecture and library for creation and monitoring of WS-agreents
Ludwig, Heiko and Dan, Asit and Kearney, Robert
Proceedings of the 2nd international conference on Service oriented computing, pp. 65--74, 2004
Abstract

 Policy-basiertes Management: State-of-the-Art und zuknftige Fragestellungen
Alexander Keller and Heiko Ludwig
Praxis der Informationsverarbeitung und Kommunikation, 2004

Negotiability constraints in WS-Agreement
Heiko Ludwig, Asit Dan, Kate Keahey
Technical Report, 2004


Cremona: an architecture and library for creation and monitoring of WS-agreements
Heiko Ludwig, Asit Dan, Robert Kearney
Proceedings of the 2nd international conference on Service oriented computing , 2004

Web services on demand: WSLA-driven automated management
A Dan, D Davis, R Kearney, A Keller, R King, D Kuebler, H Ludwig, M Polan, M Spreitzer, A Youssef
IBM systems journal 43(1), 136--158, Armonk, NY: International Business Machines Corp., 2004

Web services agreement specification (WS-Agreement)
Andrieux, A. and Czajkowski, K. and Dan, A. and Keahey, K. and Ludwig, H. and Nakata, T. and Pruyne, J. and Rofrano, J. and Tuecke, S. and Xu, M.
Global Grid ..., 2004 - forgc.gridforum.org, Global Grid Forum


2003

Simple Obligation and Right Model (SORM)--for the Runtime Management of Electronic Service Contracts
Ludwig, Heiko and Stolze, Markus
International Workshop on Web Services, E-Business, and the Semantic Web, pp. 62--76, 2003
Abstract

PANDA: Specifying policies for automated negotiations of service contracts
Gimpel, Henner and Ludwig, Heiko and Dan, Asit and Kearney, Bob
International Conference on Service-Oriented Computing, pp. 287--302, 2003
Abstract

Simple Obligation and Right Model (SORM)--for the Runtime Management of Electronic Service Contracts
Ludwig, Heiko and Stolze, Markus
International Workshop on Web Services, E-Business, and the Semantic Web, pp. 62--76, 2003
Abstract


Electronic contracts
Heiko Ludwig
Technology supporting business solutions, 2003

Performance and service level considerations for distributed web applications
A Iyengar, R King, H Ludwig, I Rouvellou
In Proceedings of the 7th World Multiconference on Systemics, Cybernetics and Informatics (SCI 2003), Citeseer

The role of contract and component semantics in dynamic e-contract enactment configuration
Heiko Ludwig and Yigal Hoffner
Proceedings of the IFIP TC2/WG2.6 Ninth Working Conference on Database Semantics: Semantic Issues in E-Commerce Systems, 2003

Compatibility analysis of wsla service level objectives
Weilai Yang, Heiko Ludwig, Asit Dan
Workshop on the Design of Self-Managing Systems., 2003

A three-level framework for process and data management of complex e-services
Paul Grefen, Heiko Ludwig, Samuil Angelov
International Journal of Cooperative Information Systems, 2003

Web service differentiation with service level agreements
Dan, A. and Ludwig, H. and Pacifici, G.
Technical Report, 2003

Web services QoS: external SLAs and internal policies or: how do we deliver what we promise?
Heiko Ludwig
Fourth International Conference on Web Information Systems Engineering (WISE), 2003

A service level agreement language for dynamic electronic services
Heiko Ludwig, Alexander Keller, Asit Dan, Richard King and Richard Franck
Electronic Commerce Research, 2003

Web service level agreement (WSLA) language specification
Heiko Ludwig, Alexander Keller, Asit Dan, Richard King, Richard Franck
Technical Report, 2003

The WSLA framework: Specifying and monitoring service level agreements for web services
Alexander Keller and Heiko Ludwig
Journal of Network and Systems Management, 2003


2002

Defining and Monitoring Service-Level Agreements for Dynamic e-Business.
Keller, Alexander and Ludwig, Heiko
Lisa, pp. 189--204, 2002
Abstract

A Service Level Agreement Language for Dynamic Electronic Services. IN: Advanced issues of E-commerce and web-based information systems. 2002. ...
Alexander Keller and Heiko Ludwig
Advanced issues of E-commerce and web-based information systems., 2002


Managing dynamic services: A contract based approach to a conceptual architecture
A Keller, G Kar, H Ludwig, A Dan, JL Hellerstein, …
... , 2002. NOMS 2002. ..., 2002 - ieeexplore.ieee.org

Defining and monitoring service level agreements for dynamic e-business
Alexander keller and Heiko Ludwig
USENIX LISA 2002


2001


Crossflow: Cross-organizational workflow management for service outsourcing in dynamic virtual enterprises
Grefen, Paul and Aberer, Karl and Ludwig, Heiko and Hoffner, Yigal
Bulletin of the Technical Committee on Data Engineering, 2001

Contract-driven creation and operation of virtual enterprises
Yigal Hoffner, Simon Field, Paul Grefen, Heiko Ludwig
Computer Networks, 2001


2000

MIERA: Method for inter-enterprise role-based authorization
Ludwig, Heiko and O’Connor, Luke and Kramer, Simon
International Conference on Electronic Commerce and Web Technologies, pp. 133--144, 2000
Abstract

Knowledge Allocation Using Negotiated Agreements in Service Markets
Stolze, Markus and Str{\"o}bel, Michael and Ludwig, Heiko
Proceedings of the AAAI 2000 Spring Symposium on Bringing Knowledge to Business Processes, Stanford University, California
Abstract


CrossFlow: integrating workflow management and electronic commerce
Hoffner, Y. and Ludwig, H. and Grefen, P. and Aberer, K.
SIGecom Exch., 2000

CrossFlow: Cross-organizational workflow management in dynamic virtual enterprises
Paul Grefen, Karl Aberer, Yigal Hoffner, Heiko Ludwig
Technical Report, 2000


1999

Contract-based Cross-Organisational Workflows-The CrossFlow Project.
Ludwig, Heiko and Hoffner, Yigal and others
Cross-Organisational Workflow Management and Co-ordination, pp. 1--29, 1999

Virtual enterprise co-ordinator—agreement-driven gateways for cross-organisational workflow management
Ludwig, Heiko and Whittingham, Keith
ACM SIGSOFT Software Engineering Notes 24(2), 29--38, ACM, 1999
Abstract

The OpenWater Project-A substrate for process knowledge management tools
Keith Whittingham, Markus Stolze, Heiko Ludwig
AAAI Tecnical Report, 1999


Cross-organisational workflow management and co-ordination: WACC'99 workshop report
Ludwig, Heiko and Shan, Ming-Chien and Bussler, Christoph and Grefen, Paul
ACM SIGGROUP Bulletin, 1999

Contract-based cross-organisational workflows-the Crossflow Project
Ludwig, H. and Hoffner, Y.
Proc. International Joint Conference on Work Activities Coordination and Collaboration (WACC 99), 1999

Virtual enterprise co-ordinator agreement-driven gateways for cross-organisational workflow management
Heiko Ludwig and Keith Whittinham
WACC '99 Proceedings of the international joint conference on Work activities coordination and collaboration , 1999


1998

Modeling Customer Service Control using the CoCS Approach
Ludwig, Heiko
1998 - domino.watson.ibm.com, IBM Thomas J. Watson Research Division
Abstract



1995

Modellierung computerunterstuetzter Kooperationen im Bereich der betrieblichen Planung
Heiko Ludwig
Workshop Computeruntersttzte kooperative Arbeit, 1995

Accessibility of versions as means of handling large interdependent object spaces in corporate planning environments
Heiko Ludwig, Klaus Schwab
European Conference on Computer-Supported Cooperative Work, 1995


Year Unknown

Three-Phase Model for Negotiation in WS-Agreement draft February 12, 2004
Andrieux, Alain and Czajkowski, Karl and Kesselman, Carl and Ludwig, Heiko
ogf.org, 0
Abstract

Decision Support for Service Transition Management
Setzer, Thomas and Bhattacharya, Kamal and Ludwig, Heiko
domino.research.ibm.com, 0
Abstract

Web services support for dynamic business process outsourcing

IBM Research Report ..., 2003 - doc.utwente.nl