Contact Information
Ying Tat Leung
Research Staff Member
Almaden Research Center, San Jose, CA, USA
ytl
us.ibm.com +1
4089272122
Almaden Research Center, San Jose, CA, USA
ytl
us.ibm.com +14089272122Tab navigation
2010
The case for the business process engineer
Y.T. Leung, N. S. Caswell, M. Kamath
Service Science and Logistics Informatics: Innovative Perspectives, pp. 336-358, IGI Global, 2010
2009
A quantitative view on how RFID can improve inventory management in a supply chain
Y. Lee, F. Cheng, Y.T. Leung
International Journal of Logistics Research and Applications 12(1), 23-43, 2009
Performance modeling of service businesses
B. Jones, Y.T. Leung, S. Muthulingam, S. Noronha, J. Sanz
International Journal of Service Operations and Informatics 4(1), 76-96, 2009
Structural analysis of a business enterprise
Y.T. Leung, J. Bockstedt
Service Science 1(3), 169-88, 2009