Research Staff Member in the AI for Conversation and Industry Svc department at the IBM Research – China. Since joined IBM and moved to service research group, he has led service delivery optimization innovations and achieved several outstanding technical accomplishments for both the technical and business impacts. Currently, his focus is leading application monitoring automation with cognitive analytics and conversational orchestration, and driving the research innovations on the enterprise mobile transformation by API enabling and conversational assistant. He has filed more than 30 valuable patents and published dozens of research papers and demos in the leading services and software research conferences. Prior to AI research group, he had also been dedicated in many other research areas, e.g. pedigree provenance attestation in software engineering, web-based out-sourcing platform, and enterprise application dependency analysis.