more informationMore information: PhD Thesis - Improving Software Maintenance Ticket Resolution using Process Mining
Monika Gupta is a Research Scientist in the AI for Automation team, IBM Research, New Delhi. She did her PhD from IIIT Delhi where she applied process mining and machine learning techniques for software process improvement. Her research interests include process mining, business process automation, and applications of machine learning, and deep learning. She was a recipient of the prestigious Prime Minister's Research Fellowship from 2013 to 2017. She has published research papers in various peer-reviewed conferences and journal. She has many patents filed in her name. She got the Best Poster Award in the Gracehopper Conference India 2016. During her PhD, she interned at Infosys Research Labs, Eindhoven University of Technology - The Netherlands, and IBM Research Bangalore. She was awarded Microsoft travel grant, ACM travel grant, IARCS travel grant and GHCI scholarship. She has served as organizing and program committee member for many top conferences and journals.
Professional Activities: Programme Committee and Organizing Committee member for 18th IEEE International Working Conference on Source Code Analysis and Manipulation 2018, International Conference of Mining Software Repositories, AI4BPM Workshop, IEEE Software Journal, Empirical Software Engineering Journal, and Transactions on Cloud Computing.
PhD Thesis (Defended in Dec 2019): Improving Software Maintenance Ticket Resolution using Process Mining
Google scholar: https://scholar.google.com/citations?user=PGOF5cEAAAAJ&hl=en