ENO's research interests fall broadly in the area of Human-Computer Interaction (HCI), and more specifically in the sub-disciplines of Computer Supported Cooperative Work and more specifically Information and Communication Technologies for Developing countries (ICTD). In these areas, he investigate the social practices and behaviours of individuals and groups in order to inform technology design. In particular, he focuses on traditional desktop computers and mobile phones that are pervasive in in rural communities of developing countries.
This constitutes gathering user and technical requirements that can guide the design of technology so that it is able to enhance people’s everyday routines rather than obstructing them. This also entails prototyping and evaluating designs to understand how their use affects people’s routines and how future products should be designed (or redesigned) as a result. Within this context, he is interested in developing and investigating a primary research agenda in the area of designing technology for marginalized users in emerging economies.
At IBMRA, ENO has worked in Inclusive Financial Services, Agriculture, Water, Traffic and Healthcare. Beyond this, he is also interested in a range of research projects that broadly fall within the intersection of HCI, Internet of Things (IoT) and Artificial Intelligence (AI). Prior to this role, Erick gained experience at Infosys in Bangalore as a researcher in Internet of Things (IoT). At Infosys, he identified gaps of existing specification Standards for Machine to Machine Device Management (M2MDM).
Erick also worked at Siemens Corporate Research in Princeton, NJ, U.S.A with the User experience group. At Siemens he designed user interfaces for ultrasound products using silverlight. He also implemented cross browser compatible interfaces to produce Siemens Healthcare product prototypes that fit specifications set by the graphic design team.
Alongside research, Erick also held teaching jobs in Sweden both at Gothenburg and Chalmers Universities. Erick holds a PhD in Human Computer Interaction from Simon Fraser University, Canada, under the supervision of Dr. Carman Neustaedter and a Msc in intelligent systems design from Chalmers University, Sweden. His dissertation explores how to design family communication technologies for areas of the world that have limited technology infrastructure with a focus on Kenya (Video). He has interest in applying ethnographic research methods for in situ observation, interviewing, and understanding of cultural practices surrounding technology adoption and usage.