I'm an IBM Distinguished Engineer who works primarily in GBS in the UK. However I also spend a lot of time with other bits of IBM via the Academy of Technology where I am one of its leaders. Recently I qualified to be a Q Ambassador for IBM's Q initiative.
Major IT change is hard. Multiple stakeholders, new legislation and complex legacy IT get in the way. I have therefore developed practices to improve outcomes, including governance structures, distributed ways of working and new methods and tools.
As CTO for a business where over 5,000 people were delivering projects for clients I conducted lots of reviews, often for clients. Diagnosing what is wrong with a project will often result in being asked to fix it. I have rescued several such projects. I was appointed to the UK's National Audit Office Digital Advisory Panel (the UK Government's own audit capability).
Each project I have delivered or advised has been radically different with a new technical team. Increasingly those teams are on different continents. To drive delivery I:
- Unify the team experience
- Lead by example
- Create a technical community with the client and competitors
This enabled successful deliveries and lower delivery costs for our European clients, resulting in a growth of our business.