Cheryl Kieliszewski  Cheryl Kieliszewski photo       

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Accelerated Discovery Lab
IBM Research - Almaden, San Jose, CA, USA


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More information:  Handbook of Service Science  |  LinkedIn  |  Accelerated Discovery Lab (


Cheryl Kieliszewski is a research scientist at IBM Research – Almaden. She has over 15 years of research and applied human factors engineering experience, has been the technical assistant to the Almaden vice president and lab director, managed a team focused on the design and implementation of advanced analytics for improved business intelligence and, most recently, is part of a team creating of a platform to couple heterogeneous models through data exchange and is the client experience architect for the Accelerated Discovery Lab. Dr. Kieliszewski received her Ph.D. from Virginia Tech in Industrial and Systems Engineering and is co-editor of the Handbook of Service Science.


Doctor of Philosophy (December 2005) Virginia Polytechnic Institute and State University, Blacksburg, Virginia; Department of Industrial and Systems Engineering; Dissertation: Twisted Metal: An Investigation into Observable Factors that Lead to Critical Traffic Events

Master of Science (May 1996) Virginia Polytechnic Institute and State University, Blacksburg, Virginia; Department of Housing, Interior Design, and Resource Management; Thesis: Relamping hotel guestrooms to decrease operating costs

Bachelor of Science (December 1989) University of Wisconsin - Stevens Point, Stevens Point, Wisconsin; Division of Fashion and Interior Design


International Business Machines, Inc. (IBM) (November 2000 to Present)
  • Research Scientist (January 2005 to Present)
  • Manager, Business Analytics Services (January 2009 to January 2011)
  • Technical Assistant to Almaden Research Center Vice President (March 2008 to January 2009)
  • Human Factors Engineer (November 2000 to January 2005)

Virginia Tech Transportation Institute (VTTI) (October 1996 to November 2000)

  • Senior Research Assistant (January 1999 to November 2000)
  • Research Assistant (October 1996 to January 1999)

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