N. Sadat Shami  N. Sadat Shami photo         

contact information

Director, Center for Engagement and Social Analytics
IBM Corporate Headquarters, Armonk, NY, USA


Professional Associations

Professional Associations:  Academy of Management - Organizational Communication and Information Systems Division  |  ACM  |  ACM SIGCHI


Sadat leads the Center for Engagement and Social Analytics at IBM Corporate Headquarters in Armonk, NY. His research interests are broadly in social computing and computer supported cooperative work.  His current interests are at the intersection of Organization Science and Social Media Analytics.  His team of researchers and practitioners focus on delivering business insights by pushing the boundaries of the inferences that can be drawn by combining large scale social media data with enterprise data. Most recently, he has led several advanced analytics projects in the employee engagement and social space, showing linkage with various outcomes of interest to IBM. His team has business ownership of trusted sources of IBM employee social feedback.

Prior to his current role, Sadat worked at the IBM TJ Watson Research Center in Cambridge, MA where he led research on microblogging, social file sharing, and the use of virtual worlds for meetings and conferences. Sadat has a PhD in Information Science from Cornell University, where he majored in Human Computer Interaction. His dissertation focused on identifying experts using social media data in large globally distributed organizations. Prior to starting his PhD, he was a research associate at the University of Michigan Ann Arbor, where he developed multi-player online games to study distributed collaboration. His research has been presented at various international conferences such as CHI, CSCW, ICWSM, ECSCW, DIS, INTERACT, GROUP, and HICSS.

Sadat has lived in five countries and while he does not intend to live in any more, he certainly looks forward to visiting many more. He enjoys spending time with his wife and daughter, photography, and finding new places to visit/eat in Westchester County and in New York City.

The most recent information about Sadat and downloads of his publications are availble from http://www.sadatshami.com.