When the City Meets the Citizen Workshop (WCMCW) 2012 - overview


Update: Keynote Speaker

We are delighted to announce George MacKerron creator of Mappiness as our workshop keynote speaker.

George is a Research Associate at UCL’s Centre for Advanced Spatial Analysis and a Visiting Fellow at LSE’s Grantham Research Institute on Climate Change and the Environment. His research focuses on subjective wellbeing, sustainability and environmental quality, and non-market valuation. His methodological interests are in Geographical Information Systems (GIS), spatial analysis and visualisation, and survey and experimental techniques for mobile devices and the web.

George is responsible for Mappiness, a spatial experience sampling project which explores links between immediate wellbeing and the immediate environment.

Background and Motivation

Social media has played a key role in providing insights into people's activities, opinions and day-to-day lives. These detailed user-generated information-streams offer a unique opportunity for cities to understand and engage their citizens. The research domain of smarter cities aims to monitor disruptive events (e.g., emergencies, Olympics), analyze social behaviour, identify citizens' sentiment and understand their interactions with services. On the other side, cities can use their understanding of the citizen to foster stronger relationships with the diverse communities in their constituencies. This understanding could be applied to mobilize people on important issues such as education, health care, political engagement and community awareness.

Current social media research falls short of what the agenda behind smarter cities requires. Most of the research in social media has gone into understanding the relationship between the city and its dwellers, and researchers have done so by collecting and analyzing what dwellers post on social media sites. However, these sites could be used not only to monitor citizens but also to engage them. This workshop is interested in research that aims to progress both sides of this relationship, but particularly research that works towards closing the loop between the city and the citizens.

Important Dates

  • Paper Submission: March 5, 2012
  • Paper Acceptance Notification: March 16, 2012
  • Final Camera-Ready Paper Due: April 2, 2012
  • ICWSM-12 Workshops Day: June 4, 2012