Designing Mobile User Experiences - overview
With the introduction of the iPhone (and subsequently Google’s Android and Palm’s webOS devices), smart phones are now sufficiently capable that users can employ them for a wide variety of tasks that previously would have been tied to laptops or desktops. While these device are more capable, however, they should not be confused simply for small or crippled laptops. Users employ them differently than, but in concert with, their more traditional computing devices. Since the summer of 2008 we have been studying smart phone users to better understand how, when, and why they employ their phones. From these studies we have distilled a set of lessons learned about how to design effective mobile user interfaces.