Effective knowledge management for services       


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Effective knowledge management for services Publications


Retrieving similar discussion forum threads: a structure based approach
Amit Singh, Dinesh Raghu, others
Proceedings of the 35th international ACM SIGIR conference on Research and development in information retrieval, pp. 135--144, ACM, 2012

Does Similarity Matter? The Case of Answer Extraction from Technical Discussion Forums
Rose Catherine, Amit Singh, Rashmi Gangadharaiah, Dinesh Raghu, Karthik Visweswariah
Proceedings of the 24th International Conference on Computational Linguistics (COLING), 2012

Domain adaptive answer extraction for discussion boards
Ankur Gandhe, Dinesh Raghu, Rose Catherine
Proceedings of the 21st international conference companion on World Wide Web, pp. 501--502, 2012