CSCW Workshop 2015 : Collaboration and Social Computing in Emerging Financial Services - Workshop Schedule
The workshop will be structured to facilitate discussions on the challenges and opportunities for the creation of new financial services. In particular, we hope to focus our discussion on the following three topics:
1) Financial Services for Special Groups: How do we design new financial services for special populations? Of particular interest are the elderly and unbanked populations.
2) Use and adoption of new financial technologies: How do we measure and support the adoption of new technologies used in financial services . What can we deal with issues of trust, privacy and security in new systems?
3) Social analytics for financial services: How can we effectively use social media and social network analytics for development of new financial services? This could include exploring financial life event detection and modeling using social media data streams, or social listening techniques for detecting product and service trends.
The proposed agenda for the day is as follows:
|9:00||9:30||Opening remarks and Introduction|
|Network mechanisms that promote trust in micro finance solidary groups in Brazil|
|Household Financial Systems.|
|Perceptions of financial security in a shifting world.|
|Co-Production Issues in Time Banking and Peer-to-Peer Exchange|
|Digital Financial Innovation: Design Rhetorics, Spatiality, and the Challenge of Creating Community|
|Pro-Active Detection of Content Quality in TurboTax AnswerXchange|
|1:30||3:15||Discussion - Important CSCW issues for financial services (Financial Services for Special Groups, Use and adoption of new financial technologies)|
|3:45||4:30||Discussion - Methods and Analytics for financial services|
|4:30||5:00||Summary and Next Steps|