John Vergo  John Vergo photo         

contact information

Principal RSM, Cognitive Enterprise
Thomas J. Watson Research Center, Yorktown Heights, NY USA


Professional Associations

Professional Associations:  IEEE


Introducing business entities and the business entity definition language
P Nandi, D K{"o}nig, S Moser, R Hull, V Klicnik, S Claussen, M Kloppmann, J Vergo
Technical Report, 2010

Data4BPM, Part 1: Introducing Business Entities and the Business Entity Definition Language (BEDL)
P Nandi, D Koenig, S Moser, R Hull, V Klicnik, S Claussen, M Kloppmann, J Vergo
IBM Developerworks, IBM developerWorks, 2010
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Artifact-Based Transformation of IBM Global Financing
T Chao, D Cohn, A Flatgard, S Hahn, M Linehan, P Nandi, A Nigam, F Pinel, J Vergo, F Wu
Business Process Management 2009, pp. 261--277, Springer


Siena: From powerpoint to web app in 5 minutes
David Cohn, Pankaj Dhoolia, Fenno Heath Iii, Florian Pinel, John Vergo
Service-Oriented Computing--ICSOC 2008, pp. 722--723, Springer


User-centered evaluation of personalized web sites: What’s unique
S R Alpert, J G Vergo
Human Computer Interaction Research in Web Design and Evaluation, 257--272, Idea Group, 2007

Business Services and Business Componentization: New Gaps between Business and IT
Jorge L. Sanz, Valeria Becker, Juan Cappi, Ankur Chandra, Joseph Kramer, Kelly Lyman (Bowles), Nitin Nayak, Pablo Pesce, Ignacio Terrizzano, John Vergo
SOCA Proceedings of the IEEE International Conference on Service-Oriented Computing and Applications, pp. 271--278, 2007


Evaluation of IT Portfolio Options by Linking to Business Services
V Iyengar, D Flaxer, A Nigam, J Vergo
Data Engineering Issues in E-Commerce and Services, 66--80, Springer, 2006



Summarizing technical support documents for search: expert and user studies
CG Wolf, SR Alpert, JG Vergo, L Kozakov, Y Doganata
IBM Systems Journal 43(3), 564--586, IBM, 2004


User attitudes regarding a user-adaptive eCommerce web site
S R Alpert, J Karat, C M Karat, C Brodie, J G Vergo
User Modeling and User-Adapted Interaction 13(4), 373--396, Springer, 2003

Personalizing the user experience on ibm. com
C M Karat, C Brodie, J Karat, J Vergo, S R Alpert
IBM Systems Journal 42(4), 686--701, IBM, 2003


E-commerce interface design
J Vergo, S Noronha, J Kramer, J Lechner, T Cofino
The human-computer interaction handbook, pp. 757--771, 2002

That's entertainment! Designing streaming, multimedia web experiences
C.M. Karat, J. Karat, J. Vergo, C. Pinhanez, D. Riecken, T. Cofino
International Journal of Human-Computer Interaction 14(3-4), 369--384, Taylor \& Francis, 2002

Conversational interface technologies
C M Karat, J Vergo, D Nahamoo
The human-computer interaction handbook, pp. 169--186, 2002


Can Web entertainment be passive
C. Pinhanez, C.M. Karat, J. Vergo, J. Karat, R. Arora, D. Riecken, T. Cofino
Proc, 2001

Less clicking, more watching: an option for entertainment on the web?
C. Pinhanez, C.M. Karat, J. Karat, J. Vergo, R. Arora
CHI'01 extended abstracts on Human factors in computing systems, pp. 347--348, 2001


A user-centered design approach to personalization
J Kramer, S Noronha, J Vergo
Communications of the ACM 43(8), 44--48, ACM, 2000


A statistical approach to multimodal natural language interaction
J Vergo
Proceedings of the AAAI’98 Workshop on Representations for Multimodal Human-Computer Interaction, pp. 81--85, 1998


MedSpeak: Report creation with continuous speech recognition
Jennifer Lai, John Vergo
Proceedings of the ACM SIGCHI Conference on Human factors in computing systems, pp. 431--438, 1997

Year Unknown

Object Oriented Reuse: Experience in Developing a Framework
S S J Vergo
ICSE, pp. 322, 0

Personalizing the user experience on ibm. com. IBM
CM Karat, C Brodie, J Karat, J Vergo, SR Alpert
System Journal, 686--701