Maja Vukovic 
contact information
Research Manager, RSM, Member IBM Academy of Technology & Master InventorThomas J. Watson Research Center, Yorktown Heights, NY USA +1
9149454726
9149454726 links
2013
From sensing to controlling: the state of the art in ubiquitous crowdsourcing
Maja Vukovic, Rajarshi Das, Soundar Kumara
International Journal of Communication Networks and Distributed Systems 11(1), 11--25, Inderscience Publishers, 2013
Maja Vukovic, Rajarshi Das, Soundar Kumara
International Journal of Communication Networks and Distributed Systems 11(1), 11--25, Inderscience Publishers, 2013
Location-based insights from the social web
Yohei Ikawa, Maja Vukovic, Jakob Rogstadius, Akiko Murakami
Proceedings of the 22nd international conference on World Wide Web companion, pp. 1013--1016, 2013
Yohei Ikawa, Maja Vukovic, Jakob Rogstadius, Akiko Murakami
Proceedings of the 22nd international conference on World Wide Web companion, pp. 1013--1016, 2013
Assessing service deployment readiness using enterprise crowdsourcing
Maja Vukovic, Jim Laredo, Yaoping Ruan, Milton Hernandez, Sriram Rajagopal
Integrated Network Management (IM 2013), 2013 IFIP/IEEE International Symposium on, pp. 984--989
Maja Vukovic, Jim Laredo, Yaoping Ruan, Milton Hernandez, Sriram Rajagopal
Integrated Network Management (IM 2013), 2013 IFIP/IEEE International Symposium on, pp. 984--989
Crowd-Enabled Technical Writing Services
Maja Vukovic, Valentina Salapura, Sriram Rajagopal
Services Computing (SCC), 2013 IEEE International Conference on, pp. 635--642
Maja Vukovic, Valentina Salapura, Sriram Rajagopal
Services Computing (SCC), 2013 IEEE International Conference on, pp. 635--642
Operational Excellence in IT Services Using Enterprise Crowdsourcing
Maja Vukovic, Arjun Natarajan
Proceedings of the 2013 IEEE International Conference on Services Computing, pp. 494--501
Maja Vukovic, Arjun Natarajan
Proceedings of the 2013 IEEE International Conference on Services Computing, pp. 494--501
Supporting collaborative decision processes
Roman Vaculin, Richard Hull, Maja Vukovic, Terry Heath, Nathaniel Mills, Yutian Sun
Proceedings of the 2013 IEEE International Conference on Services Computing, pp. 651--658
Roman Vaculin, Richard Hull, Maja Vukovic, Terry Heath, Nathaniel Mills, Yutian Sun
Proceedings of the 2013 IEEE International Conference on Services Computing, pp. 651--658
CrisisTracker: Crowdsourced social media curation for disaster awareness
J Rogstadius, M Vukovic, CA Teixeira, V Kostakos, E Karapanos, JA Laredo
IBM Journal of Research and Development 57(5), 4--1, IBM, 2013
J Rogstadius, M Vukovic, CA Teixeira, V Kostakos, E Karapanos, JA Laredo
IBM Journal of Research and Development 57(5), 4--1, IBM, 2013
2012
Hybrid Role Mining for Security Solution Service
Supreet Mandala, Maja Vukovic, Yaoping Ruan, Milton Hernandez, Jim Laredo
IEEE Services Computing Conference, 2012
Supreet Mandala, Maja Vukovic, Yaoping Ruan, Milton Hernandez, Jim Laredo
IEEE Services Computing Conference, 2012
Collective Intelligence Applications for IT Services Business
Maja Vukovic, Osamuyimen Stewart
IEEE Services Computing Conference, 2012
Maja Vukovic, Osamuyimen Stewart
IEEE Services Computing Conference, 2012
Increasing IT Service Quality using Collective Intelligence.
Maja Vukovic, Arjun Natarajan
Frontiers in Services, 2012
Maja Vukovic, Arjun Natarajan
Frontiers in Services, 2012
Human Service Interaction: Experiences and Challenges in IT Services
Maja Vukovic, Osamuyimen Stewart
Frontiers in Services, 2012
Maja Vukovic, Osamuyimen Stewart
Frontiers in Services, 2012
Improving Customer Care through Productivity Games.
Maja Vukovic, Valentina Salapura
Frontiers in Services, 2012
Maja Vukovic, Valentina Salapura
Frontiers in Services, 2012
GCI 2012 Harnessing Collective Intelligence with Games
Markus Krause, Roberta Cuel, Maja Vukovic
Entertainment Computing-ICEC 2012, pp. 496--499, Springer Berlin Heidelberg
Markus Krause, Roberta Cuel, Maja Vukovic
Entertainment Computing-ICEC 2012, pp. 496--499, Springer Berlin Heidelberg
Collective intelligence for enhanced quality management of IT services
Maja Vukovic, Arjun Natarajan
Service-Oriented Computing, pp. 703--717, Springer Berlin Heidelberg, 2012
Maja Vukovic, Arjun Natarajan
Service-Oriented Computing, pp. 703--717, Springer Berlin Heidelberg, 2012
Hybrid Role Mining for Security Service Solution
Supreet Mandala, Maja Vukovic, Jim Laredo, Yaoping Ruan, Milton Hernandez
Services Computing (SCC), 2012 IEEE Ninth International Conference on, pp. 210--217
Supreet Mandala, Maja Vukovic, Jim Laredo, Yaoping Ruan, Milton Hernandez
Services Computing (SCC), 2012 IEEE Ninth International Conference on, pp. 210--217
h-IQ: Human Intelligence for Quality of Service Delivery Data
Valentina Salapura Maja Vukovic Jim Laredo
IEEE Services Computing Conference, pp. 586--593, 2012
Valentina Salapura Maja Vukovic Jim Laredo
IEEE Services Computing Conference, pp. 586--593, 2012
Towards Crowd-Driven Business Processes
Maja Vukovic, Claudio Bartolini
Handbook of Research on E-Business Standards and Protocols: Documents, Data and Advanced Web Technologies, 2012
Maja Vukovic, Claudio Bartolini
Handbook of Research on E-Business Standards and Protocols: Documents, Data and Advanced Web Technologies, 2012
Accelerating the Deployment of Security Service Infrastructure with Collective Intelligence and Analytics
Maja Vukovic, Sriram Rajagopal, Chris Giblin
IEEE Services Computing Conference, pp. 625--632, 2012
Maja Vukovic, Sriram Rajagopal, Chris Giblin
IEEE Services Computing Conference, pp. 625--632, 2012
Collective Intelligence Applications in IT Services Business
Maja Vukovic, Osamuyimen Stewart
Services Computing (SCC), 2012 IEEE Ninth International Conference on, pp. 486--493
Maja Vukovic, Osamuyimen Stewart
Services Computing (SCC), 2012 IEEE Ninth International Conference on, pp. 486--493
Privileged Identity Management in Enterprise Service-Hosting Environments
Maja Vukovic, Jim Laredo, Laura Luan, Milton Hernandez, Yaoping Ruan, Kumar Bhaskaran
NOMS, pp. 736--749, 2012
Maja Vukovic, Jim Laredo, Laura Luan, Milton Hernandez, Yaoping Ruan, Kumar Bhaskaran
NOMS, pp. 736--749, 2012
Service for crowd-driven gathering of non-discoverable knowledge
Jim Laredo, Maja Vukovic, Sriram Rajagopal
Service-Oriented Computing-ICSOC 2011 Workshops, pp. 283--294, Springer Berlin Heidelberg, 2012
Jim Laredo, Maja Vukovic, Sriram Rajagopal
Service-Oriented Computing-ICSOC 2011 Workshops, pp. 283--294, Springer Berlin Heidelberg, 2012
2011
An assessment of intrinsic and extrinsic motivation on task performance in crowdsourcing markets.
Rogstadius, Jakob and Kostakos, Vassilis and Kittur, Aniket and Smus, Boris and Laredo, Jim and Vukovic, Maja
ICWSM11, 17--21, 2011
Abstract
Rogstadius, Jakob and Kostakos, Vassilis and Kittur, Aniket and Smus, Boris and Laredo, Jim and Vukovic, Maja
ICWSM11, 17--21, 2011
Abstract
Improving Situational Awareness in Emergencies through Crowd Supported Analysis of Social Media
Jakob Rogstadius, Vassilis Kostakos, Jim Laredo, Maja Vukovic
ECSCW 2011
Jakob Rogstadius, Vassilis Kostakos, Jim Laredo, Maja Vukovic
ECSCW 2011
Planning Based Service Composition
Maja Vukovi\'c, Peter Robinson
Electronic Business Interoperability: Concepts, Opportunities and Challenges, 210, Business Science Reference, 2011
Maja Vukovi\'c, Peter Robinson
Electronic Business Interoperability: Concepts, Opportunities and Challenges, 210, Business Science Reference, 2011
Service for Crowd-Driven Gathering of Non-Discoverable Knowledge.
Sriram Rajagopal Jim Laredo Maja Vukovic
ICSOC, 2011
Sriram Rajagopal Jim Laredo Maja Vukovic
ICSOC, 2011
Motivating Online Crowds: Towards an Effective Incentives Framework
Erika Garces Vukovic, Maja
Frontiers in Services, 2011
Erika Garces Vukovic, Maja
Frontiers in Services, 2011
Second international workshop on ubiquitous crowdsourcing: towards a platform for crowd computing
Maja Vukovic, Soundar Kumara
Proceedings of the 13th international conference on Ubiquitous computing, pp. 617--618, 2011
Maja Vukovic, Soundar Kumara
Proceedings of the 13th international conference on Ubiquitous computing, pp. 617--618, 2011
A real-time social media aggregation tool: Reflections from five large-scale events
Jakob Rogstadius, Vassilis Kostakos, Jim Laredo, Maja Vukovic
Workshop on CSCWSmart at ECSCW, 2011
Jakob Rogstadius, Vassilis Kostakos, Jim Laredo, Maja Vukovic
Workshop on CSCWSmart at ECSCW, 2011
Managing Enterprise IT Systems using Online Communities
Maja Vukovic Naik, Vijay
IEEE Services Computing Conference, pp. 552--559, 2011
Maja Vukovic Naik, Vijay
IEEE Services Computing Conference, pp. 552--559, 2011
Emerging theories and models of human computation systems: a brief survey
Rajarshi Das, Maja Vukovic
Proceedings of the 2nd international workshop on Ubiquitous crowdsouring, pp. 1--4, 2011
Rajarshi Das, Maja Vukovic
Proceedings of the 2nd international workshop on Ubiquitous crowdsouring, pp. 1--4, 2011
Towards Real-time Emergency Response using Crowd Supported Analysis of Social Media
Jakob Rogstadius, Vassilis Kostakos, Jim Laredo, Maja Vukovic
Proc. CHI Workshop on Crowdsourcing and Human Computation: Systems, Studies and Platforms, 2011
Jakob Rogstadius, Vassilis Kostakos, Jim Laredo, Maja Vukovic
Proc. CHI Workshop on Crowdsourcing and Human Computation: Systems, Studies and Platforms, 2011
An Assessment of Intrinsic and Extrinsic Motivation on Task Performance in Crowdsourcing Markets
Maja Vukovic Jakob Rogstadius
International Conference on Weblogs and Social Media, 2011
Maja Vukovic Jakob Rogstadius
International Conference on Weblogs and Social Media, 2011
Server hunt: Using enterprise social networks for knowledge discovery in IT inventory management
Polychronis Ypodimatopoulos, Maja Vukovic, Jim Laredo, Sriram Rajagopal
SRII Global Conference (SRII), 2011 Annual, pp. 418--425
Polychronis Ypodimatopoulos, Maja Vukovic, Jim Laredo, Sriram Rajagopal
SRII Global Conference (SRII), 2011 Annual, pp. 418--425
2010
Crowd-driven processes: state of the art and research challenges
Maja Vukovic, Claudio Bartolini
Service-Oriented Computing, pp. 733--733, Springer Berlin Heidelberg, 2010
Maja Vukovic, Claudio Bartolini
Service-Oriented Computing, pp. 733--733, Springer Berlin Heidelberg, 2010
Towards a research agenda for enterprise crowdsourcing
Maja Vukovic, Claudio Bartolini
Leveraging Applications of Formal Methods, Verification, and Validation, pp. 425--434, Springer Berlin Heidelberg, 2010
Maja Vukovic, Claudio Bartolini
Leveraging Applications of Formal Methods, Verification, and Validation, pp. 425--434, Springer Berlin Heidelberg, 2010
PeopleCloud Service for Enterprise Crowdsourcing
Mariana Lopez, Maja Vukovic, Jim Laredo
Services Computing (SCC), 2010 IEEE International Conference on, pp. 538--545
Mariana Lopez, Maja Vukovic, Jim Laredo
Services Computing (SCC), 2010 IEEE International Conference on, pp. 538--545
Ubiquitous crowdsourcing
Maja Vukovic, Soundar Kumara, Ohad Greenshpan
Proceedings of the 12th ACM international conference adjunct papers on Ubiquitous computing-Adjunct, pp. 523--526, 2010
Maja Vukovic, Soundar Kumara, Ohad Greenshpan
Proceedings of the 12th ACM international conference adjunct papers on Ubiquitous computing-Adjunct, pp. 523--526, 2010
Challenges and experiences in deploying enterprise crowdsourcing service
Maja Vukovic, Jim Laredo, Sriram Rajagopal
Web Engineering, pp. 460--467, Springer Berlin Heidelberg, 2010
Maja Vukovic, Jim Laredo, Sriram Rajagopal
Web Engineering, pp. 460--467, Springer Berlin Heidelberg, 2010
Peoplecloud for the globally integrated enterprise
Maja Vukovic, Mariana Lopez, Jim Laredo
Service-Oriented Computing. ICSOC/ServiceWave 2009 Workshops, pp. 109--114, Springer Berlin Heidelberg, 2010
Maja Vukovic, Mariana Lopez, Jim Laredo
Service-Oriented Computing. ICSOC/ServiceWave 2009 Workshops, pp. 109--114, Springer Berlin Heidelberg, 2010
2009
SolutionFinder: Intelligent Knowledge Integration and Dissemination for Solution Retrieval in IT Support Services
Huajing Li, Maja Vukovic, Gopal Pingali, Wang-Chien Lee
Services Computing, 2009. SCC'09. IEEE International Conference on, pp. 73--80
Huajing Li, Maja Vukovic, Gopal Pingali, Wang-Chien Lee
Services Computing, 2009. SCC'09. IEEE International Conference on, pp. 73--80
2008
Mining top issues from contact center logs for self help portals
Dinesh Garg, Nanda Kambhatla, Maja Vukovic, Gopal Pingali
Services Computing, 2008. SCC'08. IEEE International Conference on, pp. 171--178
Dinesh Garg, Nanda Kambhatla, Maja Vukovic, Gopal Pingali
Services Computing, 2008. SCC'08. IEEE International Conference on, pp. 171--178
2007
BlogIT: Multimedia Chronicling for Improved Capture, Sharing, and Retrieval of Solutions in Contact Center Applications
Maja Vukovic, Shahram Ebadollahi, Mark Podlaseck, Gopal Pingali
IEEE International Conference on Multimedia and Expo, pp. 88-91, 2007
Maja Vukovic, Shahram Ebadollahi, Mark Podlaseck, Gopal Pingali
IEEE International Conference on Multimedia and Expo, pp. 88-91, 2007
Application development powered by rapid, on-demand service composition
Maja Vukovic, Evangelos Kotsovinos, Peter Robinson
Service-Oriented Computing and Applications, 2007. SOCA'07. IEEE International Conference on, pp. 88--98
Maja Vukovic, Evangelos Kotsovinos, Peter Robinson
Service-Oriented Computing and Applications, 2007. SOCA'07. IEEE International Conference on, pp. 88--98
Context aware service composition
Maja Vukovic
Technical Report UCAM-CL-TR-700, University of Cambridge, Computer Laboratory, 2007
Maja Vukovic
Technical Report UCAM-CL-TR-700, University of Cambridge, Computer Laboratory, 2007
An architecture for rapid, on-demand service composition
Maja Vukovi\'c, Evangelos Kotsovinos, Peter Robinson
Service Oriented Computing and Applications 1(4), 197--212, Springer-Verlag, 2007
Maja Vukovi\'c, Evangelos Kotsovinos, Peter Robinson
Service Oriented Computing and Applications 1(4), 197--212, Springer-Verlag, 2007
Support services: Persuading employees and customers to do what is in the community’s best interest
Mark Brodie, Jennifer Lai, Jonathan Lenchner, William Luken, Kavitha Ranganathan, Jung-Mu Tang, Maja Vukovic
Persuasive Technology, pp. 121--124, Springer Berlin Heidelberg, 2007
Mark Brodie, Jennifer Lai, Jonathan Lenchner, William Luken, Kavitha Ranganathan, Jung-Mu Tang, Maja Vukovic
Persuasive Technology, pp. 121--124, Springer Berlin Heidelberg, 2007
2006
Context aware service composition
Maja Vukovic, Peter Robinson
Proceedings of the Third UK UbiNet Workshop, Bath, UK, 2006
Maja Vukovic, Peter Robinson
Proceedings of the Third UK UbiNet Workshop, Bath, UK, 2006
2005
SHOP2 and TLPlan for proactive service composition
Maja Vukovic, Peter Robinson
UK-Russia Workshop on Proactive Computing, Citeseer, 2005
Maja Vukovic, Peter Robinson
UK-Russia Workshop on Proactive Computing, Citeseer, 2005
su-chef: Adaptive coordination of intelligent home environments
Evangelos Kotsovinos, Maja Vukovic
Autonomic and Autonomous Systems and International Conference on Networking and Services, 2005. ICAS-ICNS 2005. Joint International Conference on, pp. 74--74
Evangelos Kotsovinos, Maja Vukovic
Autonomic and Autonomous Systems and International Conference on Networking and Services, 2005. ICAS-ICNS 2005. Joint International Conference on, pp. 74--74
Goalmorph: Partial goal satisfaction for flexible service composition
Maja Vukovic, Peter Robinson
Next Generation Web Services Practices, 2005. NWeSP 2005. International Conference on, pp. 6--pp
Maja Vukovic, Peter Robinson
Next Generation Web Services Practices, 2005. NWeSP 2005. International Conference on, pp. 6--pp
2004
Ubiquitous system software
Michael W Bigrigg, HS Matthews, TC Hutchinson, F Kuester, Lu Yan, F Arcelli, C Raibulet, F Tisato, M Adorni, C Endres, others
Pervasive Computing, IEEE 3(3), 57--59, IEEE, 2004
Michael W Bigrigg, HS Matthews, TC Hutchinson, F Kuester, Lu Yan, F Arcelli, C Raibulet, F Tisato, M Adorni, C Endres, others
Pervasive Computing, IEEE 3(3), 57--59, IEEE, 2004
A proposal for a semantic web service description format
Joachim Peer, Maja Vukovic
Web Services, pp. 285--299, Springer Berlin Heidelberg, 2004
Joachim Peer, Maja Vukovic
Web Services, pp. 285--299, Springer Berlin Heidelberg, 2004
Adaptive, planning based, web service composition for context awareness
Maja Vukovic, Peter Robinson
International Conference on Pervasive Computing, Vienna, 2004
Maja Vukovic, Peter Robinson
International Conference on Pervasive Computing, Vienna, 2004