Soumitra (Ronnie) Sarkar  Soumitra (Ronnie) Sarkar photo         

contact information

STSM, Services Analytics
Research Triangle Park, NC


Professional Associations

Professional Associations:  ACM Senior Member  |  IEEE, Senior Member


Towards More Effective Solution Retrieval in IT Support Services Using Systems Log
Zhu, Rongda and Deng, Yu and Sarkar, Soumitra Ronnie and El Maghraoui, Kaoutar and Ramasamy, Harigovind V and Bivens, Alan
International Conference on Service-Oriented Computing, pp. 730--744, 2016


Applying Analytics to Improve Hardware and Software Maintenance Support Services
Xin, Zhou and Li, Feng and Li, Qi Cheng and Sarkar, Soumitra Ronnie
Services Computing (SCC), 2015 IEEE International Conference on, pp. 355--362


Automated Incident Management for a Platform-as-a-Service Cloud.
Sarkar, Soumitra and Mahindru, Ruchi and Hosn, Rafah and Vogl, Norbert G and Ramasamy, HariGovind V
Hot-ICE, 2011


Characteristics of document similarity measures for compliance analysis
Sayeed, Asad and Sarkar, Soumitra and Deng, Yu and Hosn, Rafah and Mahindru, Ruchi and Rajamani, Nithya
Proceedings of the 18th ACM conference on Information and knowledge management, pp. 1207--1216, 2009


Multiprotocol transport networking: eliminating application dependencies on communications protocols
Pozefsky, Diane and Turner, Roger and Edwards, Allan K. and Sarkar, Soumitra and Matthew, J and Bollella, Gregory and Tracey, Karen and Poirier, Dan and Fetvedt, John and Hobgood, W. Sands and others
IBM systems journal 34(3), 472--500, IBM, 1995


Multiprotocol Transport Networking: A General Internetworking Solution Kathryn Britton, Wen-Shyen E. Chen, Tein-Yaw D. Chung! Allan Edwards, Johny Mathew, Diane Pozefsky
Sarkar, Soumitra and Turner, Roger and Doeringer, Willibald and Dykeman, Douglas
1993 International Conference on Network Protocols, San Francisco, California, October 19-22, 1993: proceedings, pp. 14

Multiprotocol transport networking: A general internetworking solution
Britton, Kathryn and Chen, W-S and Chung, T-Y and Edwards, Allan and Mathew, Johny and Pozefsky, Diane and Sarkar, Soumitra and Turner, Roger and Doeringer, Willibald and Dykeman, Douglas
Network Protocols, 1993. Proceedings., 1993 International Conference on, pp. 14--25

Year Unknown

Fuzziness Reduction and Training Set Generation for Text Classification in IT Services Domain
Deng, Yu and Mahindru, Ruchi and Rajamani, Nithya and Sarkar, Soumitra and Hosn, Rafah and Devarakonda, Murthy, 0