Heloisa Candello  Heloisa Candello photo         

contact information

Research staff
Brazil Research Lab, Brazil


Professional Associations

Professional Associations:  ACM  |  Design Research Society


Heloisa Candello, Ph.D. is a Researcher and an interaction designer at the IBM Research laboratory in Brazil. She has experience conducting qualitative research in the collection, design and evaluation of interactive systems. At IBM, she is part of projects which intend to improve the experience of people using interactive technologies in financial contexts. Her main research areas are human computer interaction, semiotics, information design and user centered design methodologies. She holds a PhD. in Computer Science, Interactive Technologies from University of Brighton – UK. Her main research interest was on applying design methods to uncover how people use multimedia features in their mobile devices in cultural heritage settings. Prior joining IBM, Heloisa was a lecturer and a researcher in mobile interaction technologies. Nowadays, at IBM, Heloisa is leading and conducting design research activities to understand peoples’ contexts and motivations to use conversational technologies.

Human Computer Interaction - Design Research - Human-centred Design - User experience design